JA Contact Module - JoomlArt

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mkowitz Friend

mkowitz
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July 11, 2017 at 8:34 pm #1047821

Having issues with this module. Started out as the dreaded "wrong captcha" error, but was able to take care of that by installing the multiple captcha plugins. However now it just doesn’t send. Is there any kind of a troubleshooting procedure for this? Even down to the server level, if needed?
Thanks, in advance.

Saguaros Moderator

Saguaros
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July 12, 2017 at 9:35 am #1048042

Hi,

You can share the credentials of your site: URL, Admin + FTP account so I will take a look.

Regards

mkowitz Friend

mkowitz
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July 12, 2017 at 2:30 pm #1048123

I’m sorry, but I seem to have figured it out myself!
Had to whitelist the domain and IP of the server for the receiver’s email, and all is good. Thanks!
(Don’t suppose I can get a refund on the domain I used?)

Saguaros Moderator

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July 13, 2017 at 3:43 am #1048263

Glad to hear that you get it solved!
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This topic contains 3 replies, has 2 voices, and was last updated by Saguaros 7 years, 5 months ago.

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