Joomla Templates Club 406,261 posts

[fernando ferreira Friend fernando ferreiraJoin date: September 2014Posts: 16Downloads:0Uploads:0]

#154447

good day!
I’m with the template JA Droid and am having problems with the form of emails, when someone sends an email on my website acompanhantes he should enter that screen with a message of thanks by e- mail, but then he’s a 500 error, I tried many different configurations and even discuções with my hosting, finally, I changed the template and oh yeah the email worked, put back the JA Droid and the problem persisted, can anyone help me? sorry for my English but I am Brazilian and the translation is via google

[aman204 Friend aman204Join date: January 2010Posts: 1945Downloads:0Uploads:43 Thanks: 11 Thanked: 418 times in 356 posts]

#355974

Try to increase memory_session limit in php.ini file:::

http://forum.joomla.org/viewtopic.php?p=1275465

or you can also use this plugin to increase it::
http://extensions.joomla.org/extensions/hosting-a-servers/servers/7747

[fernando ferreira Friend fernando ferreiraJoin date: September 2014Posts: 16Downloads:0Uploads:0]

#356010

thanks for your willingness to help me! unfortunately I did what I said with no results, take a look at the link below and try sending an email, you will see the error, if they can help me thank
thanks! acompanhantes

[aman204 Friend aman204Join date: January 2010Posts: 1945Downloads:0Uploads:43 Thanks: 11 Thanked: 418 times in 356 posts]

#356033

The above link seems to be returning with 404 error.Please re-check.

Also, It would be suggested to please check in with hosting provider also for 500 internal server error

[fernando ferreira Friend fernando ferreiraJoin date: September 2014Posts: 16Downloads:0Uploads:0]

#356111

really was, I had problems with accommodation, but this already solved this problem only happens with the template JA Droid, with the other works normally, I never saw it happen! thanks for your help! look at the link below acompanhantes

[aman204 Friend aman204Join date: January 2010Posts: 1945Downloads:0Uploads:43 Thanks: 11 Thanked: 418 times in 356 posts]

#356117

Can you please turn on english as primary site language as I am not familiar with this language

Also, Seems like redirection page isnt found due to which this joomla error is returning. Can you try check this with other extension offering similar functionality?

[fernando ferreira Friend fernando ferreiraJoin date: September 2014Posts: 16Downloads:0Uploads:0]

#356125

already put English as the main, but not understood about the extent
thanks acompanhantes

[aman204 Friend aman204Join date: January 2010Posts: 1945Downloads:0Uploads:43 Thanks: 11 Thanked: 418 times in 356 posts]

#356162

As thought, The redirection isnt appearing fine.

Try disable sef urls

[fernando ferreira Friend fernando ferreiraJoin date: September 2014Posts: 16Downloads:0Uploads:0]

#356173

is this really the same problem, thanks for the attention it got me! I’ll see what I do now to solve this!

[fernando ferreira Friend fernando ferreiraJoin date: September 2014Posts: 16Downloads:0Uploads:0]

#356312

Thank you for your help! I contacted the staff plug in the urls and managed to solve the problem, thank God! you can try
acompanhantes
see the procedure below
once again thanks!

OPEN
plugins/system/jat3/base-themes/default/html/com_contact/contact

FIND
<input type=”hidden” name=”view” value=”contact” />

ADD BEFORE
:)<input type=”hidden” name=”option” value=”com_contact” />

[aman204 Friend aman204Join date: January 2010Posts: 1945Downloads:0Uploads:43 Thanks: 11 Thanked: 418 times in 356 posts]

#356328

Nice that it is sorted and thanks for sharing the solution 🙂

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