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[edna bonfim Friend edna bonfimJoin date: January 2016Posts: 95Downloads:60Uploads:56 Thanks: 1 Thanked: 1 times in 1 posts]

#957331

I know it must be easy but I’m not getting configure the JA Extension Manager and make the updates. I created a new user, I checked for updates, but when I try to install them it’s don’t work. I’ve a lot of upgrades to do. May you help me with this?

Thank you

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#957427

Hi
Try this way :
Open JA Extension manager > Service manager > Joomlart updates > Edit > Add your JA Account user/pass .
save it and set the update as default .
Then update the JA Extension/template from the component .

[edna bonfim Friend edna bonfimJoin date: January 2016Posts: 95Downloads:60Uploads:56 Thanks: 1 Thanked: 1 times in 1 posts]

#957953

Hi Pankaj, I tried to do what you told me, but when I put my username and password gives me the follow message: Wrong username and password. Login failed! Please try again

The username and password are correct. What I can do?
Thank you.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#958092

Hi
Kindly try to reset your password on forum and then add new pass. in JAEM .
If still not work , kindly send me your forum login account details , and site temp. super user details via Private reply . I will check it further .

[edna bonfim Friend edna bonfimJoin date: January 2016Posts: 95Downloads:60Uploads:56 Thanks: 1 Thanked: 1 times in 1 posts]

#960252

This reply has been marked as private.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#960511

Hi
Go to JAEM > Templates > JA Biz > Select Joomlart updates > Check for update and you will option to update template .
Here > http://prntscr.com/c6h32w

[edna bonfim Friend edna bonfimJoin date: January 2016Posts: 95Downloads:60Uploads:56 Thanks: 1 Thanked: 1 times in 1 posts]

#960560

Hi Pankaj,

I’m so glad, I updated the JA Bizz template! But in extensions’ update from joomla show me that there are 8 Joomlart’s updates. When I go to JAEM to check itens, the message is: no version is upload in repository. How is possible? I must wait a notice the new upgrade en JAEM?
Thank you.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#960599

Hi
Do not worry about it as u already using latest version , Joomla showing these updates due to cache .
You can purge Joomla update cache or it will auto remove after some time .

[edna bonfim Friend edna bonfimJoin date: January 2016Posts: 95Downloads:60Uploads:56 Thanks: 1 Thanked: 1 times in 1 posts]

#960607

Hi Pankaj, thank you very much for your support

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