Joomla Templates Club 406,261 posts

[osseo Friend osseoJoin date: February 2012Posts: 205Downloads:16Uploads:26 Thanks: 69]

#1046662

Hi. I just updated my Joomla core to 3.7.3 and everything appears to work just fine.
It did show I have to update JA news, tabs and template to the most current version, however, when I went under JA Extension Manager, it give me a "HTTP error 500" and a blank page…. any idea on why that is??

Thanks!

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1046682

Hi
Please check you are using the latest version of JA Extension Manager, I just installed JAEM on a Joomla site 3.7.3 and there is no error showing.

Regards

[osseo Friend osseoJoin date: February 2012Posts: 205Downloads:16Uploads:26 Thanks: 69]

#1046900

Hi Pankaj,

I just checked it is the most current version 2.6.3 with Joomla 3.7.3.
See my screenshot attached.
and everytime I load the component page it just gives me the same http 500 error?

Any other ideas? Thanks.

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Attachments:

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1047080

Hi
You can try to remove the JA Extension Manager and install it again. if the still issue is same share a temp super user login in private reply.
Regards

[osseo Friend osseoJoin date: February 2012Posts: 205Downloads:16Uploads:26 Thanks: 69]

#1047397

This reply has been marked as private.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1047466

Hi
Kindly check the permission for log and tmp folder http://prntscr.com/fu4nje
They should writable to install any extension on your site.

Regards

[osseo Friend osseoJoin date: February 2012Posts: 205Downloads:16Uploads:26 Thanks: 69]

#1047740

This reply has been marked as private.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1047845

So I’ve made sure all those folders are set to permission 755. But I still got the same error? Any ideas? Thanks.
Kindly contact to hosting provider for fix the permission issue. As its due to the permission issue installation of extension doesn’t take place.
Regards

[Author]

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