Joomla Templates Club 406,261 posts

[n6rej Friend n6rejJoin date: November 2006Posts: 1040Downloads:0Uploads:63 Thanks: 79 Thanked: 145 times in 90 posts]

#432399

<em>@dave_logic 292477 wrote:</em><blockquote>I’ve enabled the Source to K2 on both the News Featured and News Pro modules on the demo and as previously mentioned there is a big issue with the K2 introtext settings in that they do not work properly…I would take a guess that it is this odd behavior that is breaking the template, possibly the (or lack of ) K2 override on this template….

It may be worth downloading the 1.5 version and checking whether there is a com_k2 folder in templates/telineiv/html and copying over to the 1.7 version however this is just a guess..

D</blockquote>

Dave I really resent your approach and demands on this… by your own statement you acknowledge its a holiday and our staff was out. You’ve created at least 2 forum posts and 2 tickets regarding this… I think its perfectly reasonable to expect a delay during a MAJOR holiday. I’m going to figure out how we’re going to handle this and then do so. But quite frankly you get a lot more bee’s with honey then vinegar.

[n6rej Friend n6rejJoin date: November 2006Posts: 1040Downloads:0Uploads:63 Thanks: 79 Thanked: 145 times in 90 posts]

#432400

duplicate thread http://www.joomlart.com/forums/topic/simply-the-worst-customer-service-experience-ever/#post-432353

[n6rej Friend n6rejJoin date: November 2006Posts: 1040Downloads:0Uploads:63 Thanks: 79 Thanked: 145 times in 90 posts]

#432401

<em>@cantabriadeportiva 292472 wrote:</em><blockquote>I’ve the same problem. It’s a pity… :((</blockquote>
@canta do you have a specific issue? this particular thread has become convoluted. If so I’ll be happy to help you.

1 user says Thank You to n6rej for this useful post

1. cantabriadeportiva

[dave_logic Friend dave_logicJoin date: December 2011Posts: 95Downloads:17Uploads:6 Thanks: 6 Thanked: 11 times in 1 posts]

#432440

<em>@n6rej 292726 wrote:</em><blockquote>Dave I really resent your approach and demands on this… by your own statement you acknowledge its a holiday and our staff was out. You’ve created at least 2 forum posts and 2 tickets regarding this… I think its perfectly reasonable to expect a delay during a MAJOR holiday. I’m going to figure out how we’re going to handle this and then do so. But quite frankly you get a lot more bee’s with honey then vinegar.</blockquote>

Hi Guys,

I would honesty like to draw a line under this and get on happily from now on. If it helps in hindsight it does look like I’ve gone a bit overboard here but I am honest in my statements that this is what I believed I was buying and stand by that. The reasons I want to stay now is that I have noticed that in fact the level of support is better here than most template clubs I’m a member of and a lot better than two very well known ones in particular. The level of customisation support also appears to quite good which lacks severely in many of the other companies . (While I have been ranting I also have been browsing the site). Also, if I had noticed the demo builder (which is a genius idea) prior to purchasing I would not be having this conversation. So if you want to read a “sorry” into this then feel free to do so..I am now going to concentrate on getting the NEX template to work for my needs instead and will post any issues relating to this in the NEX forum in a nice and polite manner.

Thank you for your time and Happy New Year.

Dave

1 user says Thank You to dave_logic for this useful post

1. n6rej

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#432446

Dave,

I urge you to change your admin password asap. The forum is open to any member and we would not want you to get hacked by some nasty git because your admin passwords are visible.

1 user says Thank You to Phill for this useful post

1. dave_logic

[dave_logic Friend dave_logicJoin date: December 2011Posts: 95Downloads:17Uploads:6 Thanks: 6 Thanked: 11 times in 1 posts]

#432449

<em>@phill luckhurst 292788 wrote:</em><blockquote>Dave,

I urge you to change your admin password asap. The forum is open to any member and we would not want you to get hacked by some nasty git because your admin passwords are visible.</blockquote>

Hi Phil,

Thanks for the concern..This is only the User / Pass for the Demo builder here…My real site is different..

Dave

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#432451

Panic over then lol. I get all twitchy when I see admin passwords..

1 user says Thank You to Phill for this useful post

1. n6rej

[cantabriadeportiva Friend cantabriadeportivaJoin date: June 2011Posts: 86Downloads:0Uploads:13 Thanks: 48 Thanked: 4 times in 1 posts]

#432564

<em>@n6rej 292728 wrote:</em><blockquote>@canta do you have a specific issue? this particular thread has become convoluted. If so I’ll be happy to help you.</blockquote>

Yes I do. I wrote my issue in the first post. Look there. Thank you so much

[n6rej Friend n6rejJoin date: November 2006Posts: 1040Downloads:0Uploads:63 Thanks: 79 Thanked: 145 times in 90 posts]

#432715

<em>@phill luckhurst 292795 wrote:</em><blockquote>Panic over then lol. I get all twitchy when I see admin passwords..</blockquote>
thanks phill i was so dumbstruck I was speechless

[n6rej Friend n6rejJoin date: November 2006Posts: 1040Downloads:0Uploads:63 Thanks: 79 Thanked: 145 times in 90 posts]

#432716

<em>@dave_logic 292778 wrote:</em><blockquote>Hi Guys,

I would honesty like to draw a line under this and get on happily from now on. If it helps in hindsight it does look like I’ve gone a bit overboard here but I am honest in my statements that this is what I believed I was buying and stand by that. The reasons I want to stay now is that I have noticed that in fact the level of support is better here than most template clubs I’m a member of and a lot better than two very well known ones in particular. The level of customisation support also appears to quite good which lacks severely in many of the other companies . (While I have been ranting I also have been browsing the site). Also, if I had noticed the demo builder (which is a genius idea) prior to purchasing I would not be having this conversation. So if you want to read a “sorry” into this then feel free to do so..I am now going to concentrate on getting the NEX template to work for my needs instead and will post any issues relating to this in the NEX forum in a nice and polite manner.

Thank you for your time and Happy New Year.

Dave</blockquote>

Thanks dave, we all get “bad hair days” lets hope nex is alot smoother 😎

[dave_logic Friend dave_logicJoin date: December 2011Posts: 95Downloads:17Uploads:6 Thanks: 6 Thanked: 11 times in 1 posts]

#432916

<em>@n6rej 293147 wrote:</em><blockquote>Thanks dave, we all get “bad hair days” lets hope nex is alot smoother :cool:</blockquote>

Unfortunately NEX has not been smoother with many of the K2 dependent modules suffering the same bug as reported in TelineIV with regards to the thumbnails and introtext issue. I would imagine this also affects other templates as mentioned in my post in the NEX forum. Unfortunately no moderators appear to want to respond to this bug as has sat unanswered for 3 days. I setup a JA demo to illustrate on your demo servers to avoid this being pushed as a rendering issue with my servers GD / Imagemagik version ….No ranting BTW….Just fact……Unfortunately I’ve been forced to use a different template club for this project as I do not have time to wait for a response to this.

Regards,

Dave

[n6rej Friend n6rejJoin date: November 2006Posts: 1040Downloads:0Uploads:63 Thanks: 79 Thanked: 145 times in 90 posts]

#433038

<em>@dave_logic 293423 wrote:</em><blockquote>Unfortunately NEX has not been smoother with many of the K2 dependent modules suffering the same bug as reported in TelineIV with regards to the thumbnails and introtext issue. I would imagine this also affects other templates as mentioned in my post in the NEX forum. Unfortunately no moderators appear to want to respond to this bug as has sat unanswered for 3 days. I setup a JA demo to illustrate on your demo servers to avoid this being pushed as a rendering issue with my servers GD / Imagemagik version ….No ranting BTW….Just fact……Unfortunately I’ve been forced to use a different template club for this project as I do not have time to wait for a response to this.

Regards,

Dave</blockquote>
Dave I’m sorry your so unhappy. as I stated in the other ticket I’ve sent this off to the dev’s. Not much I can / should do beyond that.
also please understand its the weekend so of course your not going to hear much back.

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