Viewing 7 posts - 1 through 7 (of 7 total)
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  • Andrew Winkler Friend
    #844360

    This black bar wasn’t there before. It suddenly showed up after 1 day.

    http://awesomescreenshot.com/0825jjm9db

    Before logo and menu were nicely on top of the video, but now there is this ugly black bar.

    Pankaj Sharma Moderator
    #844524

    Hello Andrew Winkler
    The black bar is in the video you added in the template . You can check out the video separately on vimeo and see its already in video , or try to replace video with demo site video to see differences .

    Andrew Winkler Friend
    #844528

    I checked the video on vimeo and there is no black bar on top.

    https://vimeo.com/151380846

    In fact, I edited the video to remove black bottom and top bars, to have the full screen effect, and uploaded it to vimeo.

    What is even stranger is that the video had no black bar on the JA Jason template at first and then, about 1/2 day later suddenly had that black bar on top.

    Pankaj Sharma Moderator
    #844547

    Hi
    Please check out your video again > https://player.vimeo.com/video/151380846?title=0&byline=0&portrait=0&autoplay=1&loop=1 it in the video top and bottom frame .
    You can see in screenshot the black bar at the top > http://prntscr.com/9ouhvb
    Check demo site video : https://player.vimeo.com/video/94101559?title=0&byline=0&portrait=0&autoplay=1&loop=1

    Andrew Winkler Friend
    #845498

    If I go the normal short vimeo address (https://vimeo.com/151380846), there is no border. If the template – for whatever reasons – switches to a URL syntax that – depending on the format of my video – adds borders on top and at the bottom, then please advise in which format I have to recompile the video so that there is no such ugle border added when displayed in the template. Thanks.

    Pankaj Sharma Moderator
    #845576

    Hi
    i found a link on Vimeo forum regarding your issue of black bar Here and Here . It seems related to size of video . You can ask directly on vimeo forum if the links not helping .

    Andrew Winkler Friend
    #846571

    I had a look at the size of the video used in your template and recompiled my video in the same size (1280×780). After re-uploading the video to Vimeo, that is overwriting the previous one linked to in the template, the homepage looked perfect. The ticket can be closed.

Viewing 7 posts - 1 through 7 (of 7 total)

This topic contains 6 replies, has 2 voices, and was last updated by  Andrew Winkler 8 years, 10 months ago.

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