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[pat201290 Friend pat201290Join date: April 2016Posts: 2Downloads:3Uploads:0]

#1042800

HI JoomlaArt Support,

I and a few other users have the problem that despite Jomsocial Pro we can not successfully register with the JA Joomla Page Builder Pro. See also the comments under the following link: http://www.jomsocial.com/blog/ja-joomla-page-bu…-users#disqus_thread . In the attempt always comes the message that the login is wrong. Also changing the password has brought nothing. Can you see this please?

My References:

https://www.jomsocial.com/forum/installation/36664-ja-joomla-page-builder-pro
Jomsocial Nickname: NerdPlaySocial

Best regards,

Patrick

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#1042886

Hi Patrick,

Pls send me password of your Jomsocial account here via Private Reply, or you can send it to email sales@joomlart.com if you prefer. I need the password to test the login.

[pat201290 Friend pat201290Join date: April 2016Posts: 2Downloads:3Uploads:0]

#1042962

This reply has been marked as private.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#1043156

Hi Patrick,

I’m pretty sure the problem was because your password contained special character "@" . You can change your password to something else without special character and it should work fine.

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