Joomla Extensions Club 20,483 posts

[kranta Friend krantaJoin date: September 2016Posts: 5Downloads:4Uploads:1]

#983152

Dear Support,

We get strange behaviour with the JA K2 Filter plugin.

We have assigned k2 items to the plugin with extra fields.
The item counter is different from how many items there are shown by only select 1 filter option.

See for example the attached screendump where there are 3 items in the item counter and only 1 is displayed by the selection.

Can you help us to configure the plugin right or give us a solution?

[Mo0nlight Moderator Mo0nlightJoin date: September 2014Posts: 707Downloads:38Uploads:107 Thanked: 99 times in 97 posts]

#984347

Hi.

I could not see your screenshot. You can give me again. The best way, you can provide me the credentials info: URL and admin login and set it as private reply. We will help you out.

Regards.

[kranta Friend krantaJoin date: September 2016Posts: 5Downloads:4Uploads:1]

#984399

This reply has been marked as private.

[Mo0nlight Moderator Mo0nlightJoin date: September 2014Posts: 707Downloads:38Uploads:107 Thanked: 99 times in 97 posts]

#984662

Hi.

It’s strange. Please send us your ftp account in private reply so we can check further.

Regards.

[kranta Friend krantaJoin date: September 2016Posts: 5Downloads:4Uploads:1]

#985220

This reply has been marked as private.

[Mo0nlight Moderator Mo0nlightJoin date: September 2014Posts: 707Downloads:38Uploads:107 Thanked: 99 times in 97 posts]

#986022

Hi.

We’re in process of fixing the problem at your site.

Please stay tuned in the meantime.

Regards

[Mo0nlight Moderator Mo0nlightJoin date: September 2014Posts: 707Downloads:38Uploads:107 Thanked: 99 times in 97 posts]

#986056

Hi.

Sorry for the delay.

It appears that you didn’t have the latest version of ja k2 filter.

I installed the latest version and now it works.

Regards.

[Author]

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