Joomla Templates Club 406,261 posts

[vmalyshev Friend vmalyshevJoin date: October 2013Posts: 210Downloads:5Uploads:27 Thanks: 5]

#202302

Hi
My JAk2 Filter Modules is not getting updated.
Also, I can not put posts in the relevant forum.

I have paid for 1 year package and it it strange you deny me usage.

Thanks

Vlad

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#553723

Hi there,

My JAk2 Filter Modules is not getting updated.

Would you mind explain detail about your issue ?

Also, I can not put posts in the relevant forum.

Please wait for a while. Our server have just faced with accident


http://www.joomlart.com/blog/news-updates/important-one-click-and-10-days-of-data-lost-including-signups-support-requests-sorry


Thank you,
Viet Vu

[vmalyshev Friend vmalyshevJoin date: October 2013Posts: 210Downloads:5Uploads:27 Thanks: 5]

#553732

Well I can not download the update for the module. Your Admin says I have no permission. Well, I downloaded it in the first place under my log in so why has it been taken away from me?

[vmalyshev Friend vmalyshevJoin date: October 2013Posts: 210Downloads:5Uploads:27 Thanks: 5]

#553894

Hello, please reply

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#553896

Hi there,
Do you mean this module


http://www.joomlart.com/forums/downloads.php?do=cat&id=372


Please try to download again. I’ll check your license with team.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#553898

Hi there
I have just checked. You have JATC membership. It’s only for template club. You can’t download Extensions 🙂
Please update your membership.

Thank you,
Viet Vu

[vmalyshev Friend vmalyshevJoin date: October 2013Posts: 210Downloads:5Uploads:27 Thanks: 5]

#553973

Hang on! I have downloaded the module with this membership, now you are telling me I can not update it?
Does not make sense!

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#554050

Hi there.
Our staff have checked your account. You have purpose JAEC before but it’s expired

http://easycaptures.com/fs/uploaded/907/6445358330.png

That’s why now you can’t download update 🙂

Thank you,
Viet Vu

[vmalyshev Friend vmalyshevJoin date: October 2013Posts: 210Downloads:5Uploads:27 Thanks: 5]

#554053

but isnt it for the whole year? Its an annual membership.

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#554054

Hi there,
I’m sorry but it’s expired. You’ll need to renew JAEC to download modules 🙂

Thank you,
Viet Vu

[vmalyshev Friend vmalyshevJoin date: October 2013Posts: 210Downloads:5Uploads:27 Thanks: 5]

#554114

how much is upgrade?

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#554176

Hi there,
Please check this page for detail:

https://www.joomlart.com/member/signup.php

Thank you,
Viet Vu

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