Joomla Templates Club 406,261 posts

[cheapwebz Friend cheapwebzJoin date: February 2014Posts: 46Downloads:0Uploads:23 Thanks: 7]

#196318

Hi It said on my dash board i need to update joomla, so i did and now i can’t see anything on my site ? i was updating to add a google analytics plug in as i could find anywhere to add the tracking ID

[cheapwebz Friend cheapwebzJoin date: February 2014Posts: 46Downloads:0Uploads:23 Thanks: 7]

#528852

still no help or guidance i have also submitted a ticket. I really don’t want to have to start the site all over again all i did was click update to update joomla, please some one help site is at

sensualhealing.co

please

[wingly Friend winglyJoin date: February 2014Posts: 310Downloads:0Uploads:87 Thanks: 80 Thanked: 83 times in 48 posts]

#528903

@cheapwebz;

Tell me please what version of Joomla did you have and what version is it now? Did you install any other components? thank you

[cheapwebz Friend cheapwebzJoin date: February 2014Posts: 46Downloads:0Uploads:23 Thanks: 7]

#528918

Hi there all i know was i installed the quick start lens_j31 i think it was something like 3. something and i just installed the update.

[wingly Friend winglyJoin date: February 2014Posts: 310Downloads:0Uploads:87 Thanks: 80 Thanked: 83 times in 48 posts]

#528926

@cheapwebz;

First of all – HTTP Error 500 (Internal Server Error): – is more related to the server issue,

But

lens_j31 – i guess it was on Joomla 3.1.x and you updated to 3.2.3 apparently. And i would not recommend doing that. Joomla 3.1 and 3.2 itself has different server options and components versions requirements;

First of all try to install a clean Latest Joomla 3.2.3 With it’s demo content. And if you encounter no error during process and it will work correctly then installing the template and every component apart would be the best issue. Normally all the stuff will take not more then 10 minutes.

But i assume you will encounter errors during the installation and you will have to contact the support of your host so that they change your server setting for them to be compatible with the latest Joomla version. So please right at the first step on installing Joomla Make sure all requirements are GREEN highlighted, no red or yellow messages. And i would appreciate to receive some screen-shots on any further question!

Thank you very much for your patience, hope it will help you!

[cheapwebz Friend cheapwebzJoin date: February 2014Posts: 46Downloads:0Uploads:23 Thanks: 7]

#528932

Hi thanks for the quick response how ever is there no quick fix just to get it back to how it was i had done quite a few edits and all my stuff was updates and images and text installing joomla may only take 10 min but actually doing all the content will take days

[wingly Friend winglyJoin date: February 2014Posts: 310Downloads:0Uploads:87 Thanks: 80 Thanked: 83 times in 48 posts]

#528938

@cheapwebz;

Well the fastest and secure way on my opinion is to contact the support of your host. Give them the link and tell them it’s a Joomla website. And that on forums people say that it is a host problem ask them to see what’s the problem and if they can fix it;

p.s. While you will be waiting for their reply, i suggest you create a sub-domain, with it’s personal database like (testj32.

sensualhealing.co

) and try installing the Latest Joomla there and let’s see how it is going. And if encounter error please provide screen-shots. Thank you!

[cheapwebz Friend cheapwebzJoin date: February 2014Posts: 46Downloads:0Uploads:23 Thanks: 7]

#528939

To keep you updated

from host

Hannah Morys – Technical Support: This is in the .htaccess file:

## Can be commented out if causes errors, see notes above.
Options +FollowSymLinks
Hannah Morys – Technical Support: It’s causing the error, so I am going to comment the second line out with a #
Simon Harley: ok
Hannah Morys – Technical Support: ## Can be commented out if causes errors, see notes above.
#Options +FollowSymLinks
Hannah Morys – Technical Support: Hmm still not working.

[wingly Friend winglyJoin date: February 2014Posts: 310Downloads:0Uploads:87 Thanks: 80 Thanked: 83 times in 48 posts]

#528960

@cheapwebz;

OK so this is what you have to do

1) go to /plugins/system/remember/ find the remember.php file and rename it to rememberBroke.php

2) Unzip the archive i have attached then paste the file in to /plugins/system/remember/

3) Refresh and login to your admin panel and go to Extensions -> Extension Manager -> Database and click on Fix

4) Now go back to /plugins/system/remember/ and delete theremember.php and rename the rememberBroke.php back to remember.php

5) Refresh and enjoy

Hope it works!

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Attachments:

1. remember.rar

1 user says Thank You to wingly for this useful post

1. cheapwebz

[cheapwebz Friend cheapwebzJoin date: February 2014Posts: 46Downloads:0Uploads:23 Thanks: 7]

#528987

A big thank you the issued is solved.

[cheapwebz Friend cheapwebzJoin date: February 2014Posts: 46Downloads:0Uploads:23 Thanks: 7]

#529051

hi mate for ja lens i want to add google analytics what module should i use or should i just paste the code into the site if so where do i put it any help @wingly can you help pls

[wingly Friend winglyJoin date: February 2014Posts: 310Downloads:0Uploads:87 Thanks: 80 Thanked: 83 times in 48 posts]

#529129

@cheapwebz;

Go to templates/ja_lens/ and open the file index.php

between line 120 and 121 Right before </head> paste your Google tracking script.

1 user says Thank You to wingly for this useful post

1. cheapwebz

[cheapwebz Friend cheapwebzJoin date: February 2014Posts: 46Downloads:0Uploads:23 Thanks: 7]

#529511

Hi all so working on ja lens again on a different project of mine if you look at the two files i want to incoperate the logo some where i was thinking left hand side before the 100% anyone have any ideas and where it would look good also the code i need to input to get my logo showing ?

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Attachments:

1. 
2. 

[wingly Friend winglyJoin date: February 2014Posts: 310Downloads:0Uploads:87 Thanks: 80 Thanked: 83 times in 48 posts]

#529512

Dear @cheapwebz;

Please create another thread with this question, we try not to discuss different issues in the same thread as other users will not be able to see and find them when they are solved. So please post a new thread with this issue and be a bit more detailed and we will help you out with it;

p.s. this thread is Marked as solved already

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