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[aidosnet Friend aidosnetJoin date: December 2009Posts: 31Downloads:0Uploads:4 Thanks: 4]

#164773

in this site: http://www.ritamartinez.it
thumbnail images don’t get updated as you can see clicking right on thumbnails and seeing the images in the article

can you help me?

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#394544

Not 100% certain about what you’re asking . . . can you clarify a bit more?

[aidosnet Friend aidosnetJoin date: December 2009Posts: 31Downloads:0Uploads:4 Thanks: 4]

#394576

<em>@tcraw1010 244694 wrote:</em><blockquote>Not 100% certain about what you’re asking . . . can you clarify a bit more?</blockquote>

here you are:

in http://www.ritamartinez.it/ I’ve a thumbnail of the previous image I’ve inserted in the article:

while in in http://www.ritamartinez.it/it/collezioni/sirena I’ve have the right new image

is it clear now?
in the home page I don’t have the thumbnail of the new image presented in the article

thanks

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[pritam Friend pritamJoin date: April 2011Posts: 609Downloads:0Uploads:29 Thanks: 11 Thanked: 125 times in 113 posts]

#394841

Hello,

I checked your site http://www.ritamartinez.it with several browser . It working fine. I am sending you attachment image which I have checked. If the issue has solved please confirm so that we can close the Ticket.

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[aidosnet Friend aidosnetJoin date: December 2009Posts: 31Downloads:0Uploads:4 Thanks: 4]

#394860

<em>@pritam 245098 wrote:</em><blockquote>Hello,

I checked your site http://www.ritamartinez.it with several browser . It working fine. I am sending you attachment image which I have checked. If the issue has solved please confirm so that we can close the Ticket.</blockquote>

yes, it seems to be ok now (you can close it)
maybe it was a cache error (I tried with 3 pc and more browsers)…

many thanks

[robnob Friend robnobJoin date: October 2011Posts: 104Downloads:0Uploads:16 Thanks: 18 Thanked: 2 times in 1 posts]

#433051

I am having the same problem. What was the fix?
I am replacing the demo images “Joomlart 150×203”. It replaces the images in the articles themselves, but not in the thumbnails.
Thanks for any help.

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#433063

<em>@robnob 293616 wrote:</em><blockquote>I am having the same problem. What was the fix?
I am replacing the demo images “Joomlart 150×203”. It replaces the images in the articles themselves, but not in the thumbnails.
Thanks for any help.</blockquote>
Are you clearing your JAT3 and browser cache?

[robnob Friend robnobJoin date: October 2011Posts: 104Downloads:0Uploads:16 Thanks: 18 Thanked: 2 times in 1 posts]

#433120

Hi Tom – Yes i’ve cleared Jat3 Cache/Browser cookies,temp files, etc
I’ve also looked it up on a different computer/different browser.

Any ideas? Ty

<em>@TomC 293630 wrote:</em><blockquote>Are you clearing your JAT3 and browser cache?</blockquote>

[pixelzombie Friend pixelzombieJoin date: August 2010Posts: 339Downloads:2Uploads:49 Thanks: 32 Thanked: 168 times in 107 posts]

#433195

Hi robnob,

I have a workaround for now. There are 2 ways you can get the image updated.

Use the image source in the content slider module (not a good solution):

Hint: You should have the right proportion and size of the image, otherwise it won’t display correctly.

Or just delete the old image in the resized folder /images/resized/… (good solution)

As I said, this is only a workaround. Those images in the resized folder should get deleted in some way automatically. I don’t have a solution for this yet. Maybe Tom can forward this issue to the dev’s so they can have a look into this?

Cheers

Frank

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1 user says Thank You to pixelzombie for this useful post

1. robnob

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