Friends,
When we pay the anual fee to use your templates our first great motivation is your help with our problems (here at this forum). I’m a RocketTheme Club Member too and just sign this website because I believe that this forum follow the same style and the same agigity to help the users (BIG mistake).
I’m not the fist user to say that your support and you help are very slow… If you want renew users my sugestion is: take some time to reply this forum or get more people to help. I’m very disapointed with it and probably don’t renew next year if it continue like this.