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[merce Friend merceJoin date: July 2012Posts: 25Downloads:0Uploads:2 Thanks: 9 Thanked: 1 times in 1 posts]

#191272

Hello,

I’m having problems with the JA News Pro module, Teline IV template.

My web site has three languages, with the main language Spanish. I have one JA News Pro module for each language, as it was the only way to get the categories in the module translated.

Then, whenever I click on the sub-menu (sub-categories) inside every category of JA News Pro Module, the picture never appears except for the module in the main language (Spanish). I know is related with the directory indications when I upload the image, but I don’t know how to solve it.

I send a link, because it is easier to see it on line than with a jpg.

http://www.dicat.csic.es/rdcsic

The other problem I have is: JA News Pro module doesn’t feed the news. So every time a recent article that is not featured anymore should appear in the JA News Pro module I have to enter in the back-front, to open the menu of the JA News Pro module and to save it again.

Any help will be welcomed. Thanks a lot

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#508719

Hi merce,

<blockquote> whenever I click on the sub-menu (sub-categories) inside every category of JA News Pro Module, the picture never appears except for the module in the main language (Spanish)</blockquote>

In this case, you can try to backup your files and try to update the latest JA News Pro module v2.5.7 via JAEM component. Disable this module cache (No caching) in Advanced Options tab of module backend and clear JAT3 cache.

<blockquote>The other problem I have is: JA News Pro module doesn’t feed the news. </blockquote>
It is related to the article order you set in the module’s backend, you can try to select “Date” or “Last modified” in Articles Sorted By option of Basic options.

1 user says Thank You to phong nam for this useful post

1. merce

[merce Friend merceJoin date: July 2012Posts: 25Downloads:0Uploads:2 Thanks: 9 Thanked: 1 times in 1 posts]

#509680

Thanks Leo,

I have updated the latest JA News Pro, as you said. And I did disable the cache. The problem it is not fixed, images still dissapear when I click on sub-categories in all languages except for the default one. Nevertheless, I think it is a minor problem.

The other issue, that JA News Pro module did not feed the news, it is solved now. Many thanks

Mercè

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#509698

Hi Mercè,

It seems that our JA News Pro module gets problem with display the sub-category images because of the multilingual settings on your website. You can see (i.e) a category image link:

Correct link without /index.php/en/ :
<blockquote>http://www.dicat.csic.es/rdcsic/images/resized/images/celulas-de-cerebro%20embrionario-m-2-p_128_128.jpg
</blockquote>
Wrong link with /index.php/en/ :
<blockquote>http://www.dicat.csic.es/rdcsic/index.php/en/images/resized/images/celulas-de-cerebro%20embrionario-m-2-p_128_128.jpg
</blockquote>

Well, if possible, can you send me PM with your website’s credentials (admin login and FTP account) ? I will help you to check and correct this issue.

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