Viewing 10 posts - 1 through 10 (of 10 total)
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  • boneflytravel Friend
    #165982

    Greetings!

    When creating a new module & selecting new module type Ja News Pro &/or Ja News Feature & filling in all the info, I cannot get it to save or save & close – I am really new to this & have tried everything & read all the guides – I also tried to assign positions to the modules Ja News Pro &/or Ja News Feature & same thing happened – cannot save or save & close. Could you please guide me as to what steps I am missing? Your help is greatly appreciated :confused:

    Thank you!

    pritam Friend
    #400050

    Hello boneflytravel ,

    I have seen your site and admin . Other modules are working good. save and save & close are also working good in other modules. I will suggest you that you can uninstall the module Ja News Pro & Ja News Feature.
    Download the upgrade version of these module.

    I am sending you url you can refer to download :-

    Ja News Pro 1.6 – http://www.joomlart.com/forums/downloads.php?do=cat&id=397

    Ja News Feature 1.6 – http://www.joomlart.com/forums/downloads.php?do=cat&id=391

    boneflytravel Friend
    #400111

    Thank you very much! I am all over this 😀

    boneflytravel Friend
    #400120

    I re-installed both modules and they will not save or save & close – what step am i missing? can you suggest anything else? Thank you kindly. :confused:

    pritam Friend
    #400311

    Hello boneflytravel,

    I have created a bug report . You can check the progress of issue being resolved at the link http://pm.joomlart.com/browse/JATCTELINEIV-255

    boneflytravel Friend
    #400350

    Thank you very much! – Can’t wait til this is fixed so my website wont look crazy anymore 🙂

    geckogt Friend
    #400857

    Similar problem here, I get a “You dont have permission to access” at the top of the module settings when trying to save. Allready tried CHOWN, CHMOD and most of the solutions on the forum, will appreciate any help.


    1. ja_newsfp
    tallest Friend
    #403322

    Has this issue actually been solved? I just downloaded the latest stable version on Monday, and I have the same problem with the JA News Pro and JA News Frontpage modules as mentioned before.

    boneflytravel Friend
    #403331

    Greetings!

    I created a ticket with support (Resources – Support & Contact) & they found the bug & fixed the problem – I encourage you to do the same (had my host unlock the folder & support unlocked the files)

    Have a Fantastic day! 😀

    Ninja Lead Moderator
    #403535

    <em>@tallest 255971 wrote:</em><blockquote>Has this issue actually been solved? I just downloaded the latest stable version on Monday, and I have the same problem with the JA News Pro and JA News Frontpage modules as mentioned before.</blockquote>

    Hi tallest,

    If the bug is found recently then the latest package may not include the fix for it yet. You can just raise a ticket for your issue in the helpdesk, we will assist with a solution or a reference to it.

Viewing 10 posts - 1 through 10 (of 10 total)

This topic contains 10 replies, has 5 voices, and was last updated by  Ninja Lead 13 years, 4 months ago.

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