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[dperk002 Friend dperk002Join date: March 2010Posts: 7Downloads:0Uploads:0 Thanks: 6]

#150091

I’ve removed the old files and uploaded the Quickstart version of JA Opal. The were no errors on installation and data is stored in the database. When the site URL is entered – there is a blank page displayed with no errors. If I change the site to one of the default Joomla templates the site opens as expected with the demo data. I am loking to get this site rolling for a student athletic booster club. Thank you

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#339092

Dear dperk002!

Pls you do not put the account information below the description of the post, you should put in the Require Help From Staff

I have checked your issue, it’s from your installation having problem. i guess you uploaded file by file to your host, with this way usually cause to corrupt files.

Now, pls re-install the package again
!1) First, you upload the quickstart file which is zipped to your host.
2) You access the control panel of hosting, you go to file manager to unzip this file . after unzipped done, you execute the installation again.

GOod luck

1 user says Thank You to Saguaros for this useful post

1. dperk002

[dperk002 Friend dperk002Join date: March 2010Posts: 7Downloads:0Uploads:0 Thanks: 6]

#339544

I removed all the files, uploaded the zip file and unzipped as suggested. The same issue is present in that the status bar shows it tries to load but a blank screen is displayed. I took the site offline until I can get resolved. Any additional information would be appreciated.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#339691

Dear dperk002!

if you could not see your site, i will have not any closer looks on the issue. Pls provide the full information of your server, to help me find and install a server same as yours, i’ll test our demo on this server

Thanks

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