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[guidinglight Friend guidinglightJoin date: June 2008Posts: 58Downloads:0Uploads:10 Thanks: 16]

#160686

Greetings,

On the backed of my site when I go to edit the menu items the Menu the parameters are not displaying right. I have upgraded from Teline VIII manually.

Attached is an image. I need help please. Thanks in advance.

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[Sherlock Friend SherlockJoin date: September 2014Posts: 11453Downloads:0Uploads:88 Thanks: 221 Thanked: 2478 times in 2162 posts]

#378993

Dear guidinglight,

Please provide me your admin account and the FTP Account vai the ticket of TEF-713-61484 then I will have further checking on the issue for you.

[guidinglight Friend guidinglightJoin date: June 2008Posts: 58Downloads:0Uploads:10 Thanks: 16]

#379046

Greetings dathq,

Where exactly do I submit the info. Should I send you a pm?

I checked and there are no open tickets. If you can give me a link that would be great.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#379057

There is a link at the bottom of your first post. Just click on the number TEF-713-61484 in the box at the bottom of your post.

1 user says Thank You to Phill for this useful post

1. guidinglight

[guidinglight Friend guidinglightJoin date: June 2008Posts: 58Downloads:0Uploads:10 Thanks: 16]

#379063

Sorry for being a bit of a nuisance. The ticket support system will not allow me to login. Anyway around that

[Don Lee Friend Don LeeJoin date: March 2010Posts: 923Downloads:0Uploads:13 Thanks: 41 Thanked: 274 times in 238 posts]

#379291

<em>@guidinglight 224659 wrote:</em><blockquote>Sorry for being a bit of a nuisance. The ticket support system will not allow me to login. Anyway around that</blockquote>

Your Ticket Here: TEF-713-61484

Try again please, the link at the post bottom is for Staff only 🙂

1 user says Thank You to Don Lee for this useful post

1. Phill

[Paul Massell Friend Paul MassellJoin date: May 2013Posts: 96Downloads:2Uploads:6 Thanks: 13 Thanked: 9 times in 1 posts]

#379366

I’m getting the same problem so would be interested to hear the solution. On one site that I started with Teline IV Quickstart it is there. On another site that I added just the Teline IV template to it is not. I’ve gone through every plugin. They are identical. Both running J! 1.5.22

[guidinglight Friend guidinglightJoin date: June 2008Posts: 58Downloads:0Uploads:10 Thanks: 16]

#379707

Greetings,

I submitted a ticket and they helped solve the problem. If you have I think you should.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#379786

<em>@xenocast 225079 wrote:</em><blockquote>I’m getting the same problem so would be interested to hear the solution. On one site that I started with Teline IV Quickstart it is there. On another site that I added just the Teline IV template to it is not. I’ve gone through every plugin. They are identical. Both running J! 1.5.22</blockquote>

I wonder if what is your jat3 plugin version?

[Paul Massell Friend Paul MassellJoin date: May 2013Posts: 96Downloads:2Uploads:6 Thanks: 13 Thanked: 9 times in 1 posts]

#380398

<em>@hungnd 225654 wrote:</em><blockquote>I wonder if what is your jat3 plugin version?</blockquote>

It is and was the latest jaT3. The only way I was able to resolve it was to uninstall all of my components, plugins and modules and unused templates, and then reinstall just the specific ones that I needed immediately published. Today I added some new plugins and modules and so far the problem has not recurred. I still don’t know what caused it. After uninstalling each extension I cleared all caches and check if it was resolved. If I had to guess it seems like it was related to ja_map and ja_popup because it did not resolve until those two were removed, but I can’t say for sure.
I had both jomsocial and kunena installed and so far have not reinstalled either so perhaps one of them was part of the problem.

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