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[szkice Friend szkiceJoin date: July 2013Posts: 16Downloads:87Uploads:7 Thanks: 3]

#1043603

Hi,
I have installed JA Platon and then Jomsocial component using quickstart, the Jomsocial component does not work and the following message is displayed:

1054 Unknown column ‘a.default_avatar’ in ‘field list’

(I’ve tried to re-install everything three times). What can be the reason?
Thank you in advance for your help.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1044056

Hi,

It’s confirmed to have issue with quickstart package here. Let me pass to the team for further checking and will get back to you asap.

We’re sorry for any inconvenience it may cause.

[szkice Friend szkiceJoin date: July 2013Posts: 16Downloads:87Uploads:7 Thanks: 3]

#1045103

Hi, we’ve already been waiting for your response for three days so far. What is the standard response time of your support team? When can we expect your response?
Looking forward to hearing from you

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#1045189

Hi,

We are waiting for the dev team confirmation regarding the quickstart package. I’ll update you here once it’s sorted out.

UPDATE : We fixed the quickstart package of JA Platon. Pls try to download and re-install the package.

• This reply was modified 7 years, 4 months ago by  JA Developer. Reason: added update

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