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[abalto Friend abaltoJoin date: February 2010Posts: 27Downloads:0Uploads:7 Thanks: 3]

#165177

We purchased the JA Rave theme last year and have been having intermittent problems with JA Popup.

Unfortunately, now the problem is totally consistent across all browsers. The plugin is broken and just shows the syntax. The entire plugin now does not work. Can you tell me how to fix this please?

Joomla version is: 1.5.22
JA Popup Version is: 1.0.2

Attached is a screenshot of the problem I am having and my JA Popup settings.

Is there a new version of JA Popup that fixes this and if so how can I get it? If not, what are my options for something similar in behavior that I can use instead?

Thanks,
Andy

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Attachments:

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[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#396199

Hi,

As our technical service is not available for expired/ free members. So please go head to renew the membership for getting our assistance on this. If not, you can leave your questions here to get help from other members.

Thanks.

1 user says Thank You to JA Developer for this useful post

1. abalto

[abalto Friend abaltoJoin date: February 2010Posts: 27Downloads:0Uploads:7 Thanks: 3]

#396372

We have renewed the subscription, can you please tell me how we can fix this?

For the sake of positioning we have put the code into a table. I have used this method on another site and it was fine, but I am attaching a zip file with the actual code in it for you to view to see if that has any bearing on the issue. If you need anything further, please do let me know. Here is the zip file w/ HTML in it: 13766

Thanks!

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Attachments:

1. japopup-code.zip

[abalto Friend abaltoJoin date: February 2010Posts: 27Downloads:0Uploads:7 Thanks: 3]

#396778

<em>@JA Developer 246867 wrote:</em><blockquote>Hi,

As our technical service is not available for expired/ free members. So please go head to renew the membership for getting our assistance on this. If not, you can leave your questions here to get help from other members.

Thanks.</blockquote>

Hi There,

We renewed. How do we get support for this issue now?

I have posted this in the JA Rave forum in case this is the wrong forum to post in.

Thanks,
Andy

[Don Lee Friend Don LeeJoin date: March 2010Posts: 923Downloads:0Uploads:13 Thanks: 41 Thanked: 274 times in 238 posts]

#396800

<em>@abalto 247570 wrote:</em><blockquote>Hi There,

We renewed. How do we get support for this issue now?

I have posted this in the JA Rave forum in case this is the wrong forum to post in.

Thanks,
Andy</blockquote>

I’m going to close this thread, a developer will support you at http://www.joomlart.com/forums/topic/ja-popup-broken-in-all-browsers-using-ja-rave-2/

Thanks!

1 user says Thank You to Don Lee for this useful post

1. abalto

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