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[dhuelsmann Friend dhuelsmannJoin date: October 2006Posts: 36Downloads:21Uploads:4 Thanks: 5 Thanked: 1 times in 1 posts]

#198515

It appears that JA Promobar is not using the defined Joomla local time but may be using server time. Is that correct?

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#537977

<em>@dhuelsmann 430912 wrote:</em><blockquote>It appears that JA Promobar is not using the defined Joomla local time but may be using server time. Is that correct?</blockquote>
Please read this user guide and apply the counter settings correctly .
Hope it helps

[dhuelsmann Friend dhuelsmannJoin date: October 2006Posts: 36Downloads:21Uploads:4 Thanks: 5 Thanked: 1 times in 1 posts]

#537985

Sorry, that does not answer the question. I have applied the settings correctly. For example, the promobar shows the countdown remaining to the expiration point as 5 hours when it actually is 10 hours leading me to believe it is not utilizing the Joomla time but is using the server time. How abut having someone who knows for sure answer the question!

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#537989

Did you selected the server time Zone
from Global config.> server >Location settings

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[dhuelsmann Friend dhuelsmannJoin date: October 2006Posts: 36Downloads:21Uploads:4 Thanks: 5 Thanked: 1 times in 1 posts]

#537992

Of course. I am in the Chicago time zone. Again, whoever programmed this module could answer a straight up question, don’t you think?

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#537994

<em>@dhuelsmann 430995 wrote:</em><blockquote>Of course. I am in the Chicago time zone. Again, whoever programmed this module could answer a straight up question, don’t you think?</blockquote>
Keep patience
I am forwarding the issue to the development team .
Please PM me the super user credentials of your site .
And FTP details .

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#538298

<em>@dhuelsmann 430995 wrote:</em><blockquote>Of course. I am in the Chicago time zone. Again, whoever programmed this module could answer a straight up question, don’t you think?</blockquote>

The JA Promo Bar module gets server time of your site. You can pm me URL and admin credentials of your site, I shall help you check the module configuration further if you wish.

[dhuelsmann Friend dhuelsmannJoin date: October 2006Posts: 36Downloads:21Uploads:4 Thanks: 5 Thanked: 1 times in 1 posts]

#538370

<em>@Ninja Lead 431412 wrote:</em><blockquote>The JA Promo Bar module gets server time of your site. You can pm me URL and admin credentials of your site, I shall help you check the module configuration further if you wish.</blockquote>

That’s not necessary. It would be more useful if it was changed to utilize the time zone setting in the Joomla installation package.

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