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Viewing 13 posts - 1 through 13 (of 13 total)
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  • renzo11 Friend
    #182220

    I am configuring Ja Purity ii style with Joomla 2.5.7.
    Left-main-right layout, left menus, no show Logo T3, auto or wide template width.
    Everything was going well but suddenly in backend admin Edit Style can’t modify style.
    The Profile button is with a red question mark and do not save any change (Template whith, Footer T3 Logo no show, Layout, etc. etc.).
    I do not understand what is happening and not know what to do. Please help me.
    Thank you in advance.

    Saguaros Moderator
    #472846

    Hi renzo11,

    When facing this issue please ensure that :
    – all requested parameters should be correct

    – Set right permission for files/folder: file-644 and folder-755

    – If you use editor like Firebug in firefox: pls check error tag whether there is any error when you click save button or not.

    renzo11 Friend
    #472867

    Thank Saguaros,

    Here is error clicking Save button after
    1) setting Desktop Layout as Default:

    TypeError: profiles[name] is undefined
    json[‘profiles’][name] = profiles[name].working;
    jat3.js?v=1.6 (riga 272)

    2) clicking left-main-right in the list just below menu (Global, Profiles, Layout, Themes, …):
    TypeError: profiles[pre_Obj.getElement(“.ja-profile-title”).get(“text”).trim().toLowerCase()] is undefined
    …nt(‘.ja-profile-title’).get(‘text’).trim().toLowerCase()].working = this.rebuild…
    jat3.js?v=1.6 (riga 850

    Note that at moment many parameters are set wrong and I can not change.

    renzo11 Friend
    #472917

    Waiting for further advice I reinstalled Jommla (2.5.8) and ja purity ii + plugin jat3.

    I go to the Edit Style and in Layout Settings everything is Disabled. I try to choose a layout but I can not save it. Usual error mentioned this morning.
    Same thing for any possible setting in Edit Style.
    At this point I can not understand anything.

    Please give me some suggestions on what to do.

    Saguaros Moderator
    #472949

    Hi renzo again,

    If your site is still running with Joomla 2.5.7, please PM me admin and FTP account, I shall check for you.

    With Joomla 2.5.8 (latest version), we are in progress of upgrading this template and extension used in this template to be compatible with this latest version and we hope it would be released within this week. After that you can update it.

    Regards.

    renzo11 Friend
    #474931

    Hi Saguaros,

    after upgrading to Joomla 2.5.8, ja_purity_ii.v2.5.3 and plg_system_jat3.v2.5.6 the situation has not changed.
    It is impossible to save any change of profiles.
    The error is still
    TypeError: profiles[name] is undefined

    json[‘profiles’][name] = profiles[name].working;

    Saguaros Moderator
    #474941

    Hi renzo11,

    PM me admin and FTP account, would need a closer look at this issue to detect problem.

    Regards.

    renzo11 Friend
    #475005

    Hi Saguaros,

    I think I found the cause of the problem.
    In the last further check I realized I had forgotten to update the left framework “Language & Page Assignment” with the profile set in “Profiles”.
    It seems that everything runs smoothly.
    I am happy to have found the cause!
    Thank you for the precious support.

    Saguaros Moderator
    #475046

    Glad you got it sorted 😀

    richo Friend
    #497989

    I have same problem with jommla 2.5, but I can’t update JA Kranos template.

    I would like just default template, no Handhel, Iphone or Android template.
    What file can I modifie ?

    Thancks

    Saguaros Moderator
    #498006

    <blockquote>but I can’t update JA Kranos template.</blockquote>

    Could you tell me more details about this issue so that I can help?

    richo Friend
    #498080

    Yes,
    When I change Layout setting on template configuration, I can’t save, there isn’t action …
    On fire bug I have :

    TypeError: profiles[name] is undefined

    json[‘profiles’][name] = profiles[name].working;

    …/plugins/system/jat3/jat3/core/admin/assets/js/jat3.js?v=1.6

    Saguaros Moderator
    #498090

    There maybe problem with permission for file/folder in your site, make sure that you set: file: 644 and folder 755

Viewing 13 posts - 1 through 13 (of 13 total)

This topic contains 13 replies, has 3 voices, and was last updated by  Saguaros 11 years, 5 months ago.

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