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[paul10500 Friend paul10500Join date: October 2009Posts: 11Downloads:0Uploads:0]

#171634

Hi, sorry if I am breaching rules but I already posted this problem, 109 views but no replies. I’m desperate for any help on this so forgive me for posting again and asking for staff/mod assistance this time.

HI there, I run a website for a charity group – http://www.bctfn.org . The front page displays as expected in Firefox, Chrome, Safari etc but only the ‘top half’ of the front page appears with Internet Explorer. This is driving me nuts and not doing so well for the charity either. I’ve read some stuff about how iE does not always render Firefox/Joomla front pages correctly but what I really need is a suggested solution. I’m no expert but can make my way through the Joomla without doing too much damage Any suggestions? I would really appreciate it.

[himangi Friend himangiJoin date: April 2011Posts: 1406Downloads:1Uploads:86 Thanks: 21 Thanked: 345 times in 332 posts]

#429273

Hi Paul,

Since the menu items other than Home menu are displaying content till footer, I suppose, the Welcome to PLoenchit Fair & BCTFN or one of the other articles published on Home page have some bad code, which is breaking the template and not showing remaining content.. Try to unpublish the articles one by one, that are published on Home and see if at any point you see the site correctly.. then you will need to remove any div tags or any unnecessary tags present in the problematic article(s)..

If you need further help with this, please provide your site admin details via PM.

[himangi Friend himangiJoin date: April 2011Posts: 1406Downloads:1Uploads:86 Thanks: 21 Thanked: 345 times in 332 posts]

#429912

Hi,

As I said earlier one of the Frontpage articles, Ploenchit Fair 2011 has a lot of bad code.. I guess you have copy pasted the whole article from MS word or similar text editor.. Such text editors add their own tags while you format the document in it. When you copy paste it, that code tends to break the template, so you always need to clean the code before you paste it in a Joomla article using the cleaning tools in the article editor..

According to me the best way to avoid such issue by copying the whole MS word article into notepad or such simple editor which removes all the formatting and give you clean text article. You should use that unformatted text to create a new joomla article and then format it using article editor tools..

Currently I hve unpublished that article and site works fine in IE7.. Please clean the code and publish the article again.

[paul10500 Friend paul10500Join date: October 2009Posts: 11Downloads:0Uploads:0]

#430046

Hi Himangi

first of all many thanks & then many more thanks, problem now solved, just as you indicated.

When you asked me to disable front page stuff one by one to find the offender, I mentioned I had done that. But only the various modules. I did not imagine that there could be any “bad” code inside the article! Ironically, the article was a copy ‘n’ paste from MS Word (as you correctly assumed) and the only browser that cannot read it is MS Internet Explorer!

The original article was MS Word and the original website was MS Frontpage. The current website was partially migrated from that. I don’t think the article has ever been completely changed, only edited, so any problems have been there forever.

Thanks again, this has been a great service to me and the charity involved.

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