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[pixelperfect Friend pixelperfectJoin date: May 2011Posts: 55Downloads:7Uploads:11 Thanks: 10 Thanked: 1 times in 1 posts]

#196674

I upgraded to JA Slideshow 2.7.0 and now the images are not matching up with their descriptions. I have 3 images and have set their descriptions. However, the correct image never appears next to the description it is supposed to have. They also do not rotate at the exact same time. So the picture will change and then one second later the description will change. It is almost as if the images and descriptions are not linked together.

I have tried changing the animation duration and interval, but nothing works.

Any help would be greatly appreciated.

As a side note, I opened a ticket about this exactly a week ago and the only response was “Could you explain in more details on the images that are not matching with their descriptions. Any screenshot would be helpful as well.” I responded with screenshots (attached here as well) and never got a reply. This is happening on a live site for a client, so it has really put me in a bind. I am hoping someone can guide me toward a solution.

Thanks in advance for any help, it is appreciated.

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[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#530765

Have you sorted it out? I tried to debug this issue but could not login back-end of your site. If you still need our help on this, please pm me admin credentials again.

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