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[dreamwave Friend dreamwaveJoin date: November 2009Posts: 7Downloads:0Uploads:0 Thanks: 4 Thanked: 2 times in 1 posts]

#146153

Hello,
We are using JA Kyanite II template for our website http://www.dreamwave.net. Everything is working great so far and the template is absolutely awesome 😀

We have a problem with JA slide show 2 which works perfect with Firefox where the links can be accessed.

But it does not work well with IE8 where the links don’t work. Given that most of our customers use IE8, we would like to get this fixed.

Any suggestions, work arounds, etc will be greatly appreciated.

[mfcphil Friend mfcphilJoin date: September 2007Posts: 2866Downloads:3Uploads:218 Thanks: 211 Thanked: 388 times in 133 posts]

#324128

Have reported this as a bug, hopefully the team will take a look for you.

You could also submit a ticket to get someone to go into your site to try and fix the issue

http://support.joomlart.com/index.php?_m=tickets&_a=submit

[dreamwave Friend dreamwaveJoin date: November 2009Posts: 7Downloads:0Uploads:0 Thanks: 4 Thanked: 2 times in 1 posts]

#324131

Hello, Thanks for the suggestions. I have already filed a support request using the ticket system. Thought I’ll also post the question here just to see if i can get a faster answer.

also just wanted to mention that I am still running Kyanite version 1.0. I am in the process of upgrading to version 1.1 and hopefully this problem is fixed there (even though i don’t believe so since the problem is related to ja slideshow extension.. but I could be wrong as I am not a developer).

Thanks
Prashant

[mfcphil Friend mfcphilJoin date: September 2007Posts: 2866Downloads:3Uploads:218 Thanks: 211 Thanked: 388 times in 133 posts]

#324132

post a link when you change to the other template so it can be checked

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