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[narukaioh Friend narukaiohJoin date: March 2014Posts: 5Downloads:0Uploads:1]

#198959

Hi there!

I dont know if this is right place, but I have a problem in the website that I’m working…
The problem is…The module “JA Slideshow” dont show me the thumbnails…

As can you see here:
http://www.homologacao.tjrn.jus.br/radio-tv/

I cleaned cache, I changed all permissions(for 755 and 777).. but the problem remains

( sorry my english )

[chavan Friend chavanJoin date: October 2014Posts: 4612Downloads:0Uploads:110 Thanked: 1440 times in 1290 posts]

#539420

your site isn’t loading. can you please provide the correct Url and the admin details in PM.

[Nazario A Friend Nazario AJoin date: April 2013Posts: 1183Downloads:0Uploads:406 Thanks: 91 Thanked: 284 times in 263 posts]

#539439

@narukaioh,

Please check your site again as Chavan noted above.

By the way, I wonder if you hold another paid account on JoomlArt? I see your current username is under free membership only, meanwhile our JA Slideshow module requires paid subscription instead.

[narukaioh Friend narukaiohJoin date: March 2014Posts: 5Downloads:0Uploads:1]

#539657

<em>@Nazario A 432928 wrote:</em><blockquote>@narukaioh,

Please check your site again as Chavan noted above. </blockquote>

Hi, ok, the website returned

<em>@Nazario A 432928 wrote:</em><blockquote>
By the way, I wonder if you hold another paid account on JoomlArt? I see your current username is under free membership only, meanwhile our JA Slideshow module requires paid subscription instead.</blockquote>

Yes, my account is free. This template was purchesed by firm that I’m work

[Nazario A Friend Nazario AJoin date: April 2013Posts: 1183Downloads:0Uploads:406 Thanks: 91 Thanked: 284 times in 263 posts]

#539810

@narukaioh,

Kindly provide us with your firm’s membership on JoomlArt. I am afraid this authentication step is required as part of our term of technical support service.

[narukaioh Friend narukaiohJoin date: March 2014Posts: 5Downloads:0Uploads:1]

#539866

I sent to you the login and password in PM

[chavan Friend chavanJoin date: October 2014Posts: 4612Downloads:0Uploads:110 Thanked: 1440 times in 1290 posts]

#539881

@narukaioh

I think your hosting company might block this series of IP, Please enable them

101.222.***.***

[narukaioh Friend narukaiohJoin date: March 2014Posts: 5Downloads:0Uploads:1]

#541078

<em>@Chavan 433533 wrote:</em><blockquote>@narukaioh

I think your hosting company might block this series of IP, Please enable them

101.222.***.***</blockquote>

Sorry, I wasn’t knowing this, but I have a printscreen, I hope that helps..

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[chavan Friend chavanJoin date: October 2014Posts: 4612Downloads:0Uploads:110 Thanked: 1440 times in 1290 posts]

#541090

I’m really sorry without looking into your site. It is difficult to suggest you. please help me to help you

[narukaioh Friend narukaiohJoin date: March 2014Posts: 5Downloads:0Uploads:1]

#541092

<em>@Chavan 435090 wrote:</em><blockquote>I’m really sorry without looking into your site. It is difficult to suggest you. please help me to help you</blockquote>

Yes… Ok, no problem..
So.. can I take others printscreens?

[chavan Friend chavanJoin date: October 2014Posts: 4612Downloads:0Uploads:110 Thanked: 1440 times in 1290 posts]

#541102

printscreens would not work to find the fix. May I know what is stopping me to view the actual site. please help me to view it and give login details to admin panel. so I could do the best for you.

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