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AuthorPosts
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May 19, 2015 at 1:50 pm #206467
Hello,
I’ve updated a bilingual website based on JA Tiris template this morning. After the update, everything seemed until I edited and savec a couple of parameters in the JA Slideshow settings panel. Now, everything is broke and I don’t know how to fix i. It seems the module isn’t thrown at the home page.
French and English website are broken now. I’ve lost 2 or 3 hours to figure it out. No solution at sight.
Please help.
Regards,
A.May 20, 2015 at 11:36 am #571209Hello,
I have investigated a little bit further and what I get is very odd.
For certaing categories the Slideshow works perfectly for others it doesn’t. It seems the template fails while parsing articles.In my browser console log, a JS error is thrown when the slideshow fails to show up.
Here are the errors :
Uncaught TypeError: this.menu.getElements is not a function js_7c696.js:1422
Uncaught TypeError: slider.getElement is not a function js_7c696.js:1454I already tried to create new categories and copied all my articles into them and it doesn’t work. I am don’t know what to do next.
Any ideas how to solve it ?
Thank you for replying,
AxelMay 20, 2015 at 11:36 am #736257Hello,
I have investigated a little bit further and what I get is very odd.
For certaing categories the Slideshow works perfectly for others it doesn’t. It seems the template fails while parsing articles.In my browser console log, a JS error is thrown when the slideshow fails to show up.
Here are the errors :
Uncaught TypeError: this.menu.getElements is not a function js_7c696.js:1422
Uncaught TypeError: slider.getElement is not a function js_7c696.js:1454I already tried to create new categories and copied all my articles into them and it doesn’t work. I am don’t know what to do next.
Any ideas how to solve it ?
Thank you for replying,
AxelAdam M ModeratorAdam M
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May 21, 2015 at 7:41 am #571336Hi @adeacetis,
Please navigate to admin >>> Extensions >>> Template Manager >>> choose your template >>> temporary disable CSS / JS Compression and recheck.
May 22, 2015 at 10:59 pm #571524Hello Adam,
I had already disabled the feature.
No effects whatsoever.
Regards,
AxelMay 25, 2015 at 4:26 pm #571653Hello,
The bug comes from the slideshow parser that builds the heading and the excerpt. As a matter of facts, it conflicts with the image gallery tag.
One of my articles has a shortcode {gallery}{/gallery}.
When I remove it, everything works perfectly. Otherwise, it breaks.Joomla 2.5.28
PHP 5.2.17
JA Slideshow 2.7.5
JA Tiris 2.5.7I spent at least 10 hours investigating after this issue. This time is lost as I can’t charge my customer for that.
I would rather settle the dispute amicably, or with a commercial gesture. Could you fund me back the membership ?Kind regards,
Axel DE ACETISMay 25, 2015 at 4:26 pm #736699Hello,
The bug comes from the slideshow parser that builds the heading and the excerpt. As a matter of facts, it conflicts with the image gallery tag.
One of my articles has a shortcode {gallery}{/gallery}.
When I remove it, everything works perfectly. Otherwise, it breaks.Joomla 2.5.28
PHP 5.2.17
JA Slideshow 2.7.5
JA Tiris 2.5.7I spent at least 10 hours investigating after this issue. This time is lost as I can’t charge my customer for that.
I would rather settle the dispute amicably, or with a commercial gesture. Could you fund me back the membership ?Kind regards,
Axel DE ACETISMay 25, 2015 at 4:42 pm #571659May 25, 2015 at 4:42 pm #736705The parser doesn’t work very well with Heading 1 though.
See picture attached.
Adam M ModeratorAdam M
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May 26, 2015 at 10:24 pm #571846Hi @adeacetis,
Currently there’s a problem with your site since I couldn’t access it, please recheck first.
Adam M ModeratorAdam M
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May 26, 2015 at 10:24 pm #736892Hi @adeacetis,
Currently there’s a problem with your site since I couldn’t access it, please recheck first.
May 27, 2015 at 10:09 pm #572061Hi Adam,
Which url do you use to access it ?
The base url is http://www.basketglobalvision.com/.I did change the user login/pwd details in the ticket view in case of I had mistyped them.
Regards,
A.May 27, 2015 at 10:09 pm #737101Hi Adam,
Which url do you use to access it ?
The base url is http://www.basketglobalvision.com/.I did change the user login/pwd details in the ticket view in case of I had mistyped them.
Regards,
A.Adam M ModeratorAdam M
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May 29, 2015 at 12:41 am #572225Hi @adeacetis,
I tried in several location but got the error message “Server not found”, please recheck.
Adam M ModeratorAdam M
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May 29, 2015 at 12:41 am #737265Hi @adeacetis,
I tried in several location but got the error message “Server not found”, please recheck.
AuthorPostsThis topic contains 26 replies, has 3 voices, and was last updated by meuseaval 9 years, 2 months ago.
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