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Viewing 15 posts - 1 through 15 (of 26 total)
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  • adeacetis Friend
    #206467

    Hello,

    I’ve updated a bilingual website based on JA Tiris template this morning. After the update, everything seemed until I edited and savec a couple of parameters in the JA Slideshow settings panel. Now, everything is broke and I don’t know how to fix i. It seems the module isn’t thrown at the home page.

    French and English website are broken now. I’ve lost 2 or 3 hours to figure it out. No solution at sight.

    Please help.

    Regards,
    A.

    adeacetis Friend
    #571209

    Hello,

    I have investigated a little bit further and what I get is very odd.
    For certaing categories the Slideshow works perfectly for others it doesn’t. It seems the template fails while parsing articles.

    In my browser console log, a JS error is thrown when the slideshow fails to show up.
    Here are the errors :
    Uncaught TypeError: this.menu.getElements is not a function js_7c696.js:1422
    Uncaught TypeError: slider.getElement is not a function js_7c696.js:1454

    I already tried to create new categories and copied all my articles into them and it doesn’t work. I am don’t know what to do next.

    Any ideas how to solve it ?

    Thank you for replying,
    Axel

    adeacetis Friend
    #736257

    Hello,

    I have investigated a little bit further and what I get is very odd.
    For certaing categories the Slideshow works perfectly for others it doesn’t. It seems the template fails while parsing articles.

    In my browser console log, a JS error is thrown when the slideshow fails to show up.
    Here are the errors :
    Uncaught TypeError: this.menu.getElements is not a function js_7c696.js:1422
    Uncaught TypeError: slider.getElement is not a function js_7c696.js:1454

    I already tried to create new categories and copied all my articles into them and it doesn’t work. I am don’t know what to do next.

    Any ideas how to solve it ?

    Thank you for replying,
    Axel

    Adam M Moderator
    #571336

    Hi @adeacetis,

    Please navigate to admin >>> Extensions >>> Template Manager >>> choose your template >>> temporary disable CSS / JS Compression and recheck.

    adeacetis Friend
    #571524

    Hello Adam,

    I had already disabled the feature.

    No effects whatsoever.

    Regards,
    Axel

    adeacetis Friend
    #571653

    Hello,

    The bug comes from the slideshow parser that builds the heading and the excerpt. As a matter of facts, it conflicts with the image gallery tag.

    One of my articles has a shortcode {gallery}{/gallery}.
    When I remove it, everything works perfectly. Otherwise, it breaks.

    Joomla 2.5.28
    PHP 5.2.17
    JA Slideshow 2.7.5
    JA Tiris 2.5.7

    I spent at least 10 hours investigating after this issue. This time is lost as I can’t charge my customer for that.
    I would rather settle the dispute amicably, or with a commercial gesture. Could you fund me back the membership ?

    Kind regards,
    Axel DE ACETIS

    adeacetis Friend
    #736699

    Hello,

    The bug comes from the slideshow parser that builds the heading and the excerpt. As a matter of facts, it conflicts with the image gallery tag.

    One of my articles has a shortcode {gallery}{/gallery}.
    When I remove it, everything works perfectly. Otherwise, it breaks.

    Joomla 2.5.28
    PHP 5.2.17
    JA Slideshow 2.7.5
    JA Tiris 2.5.7

    I spent at least 10 hours investigating after this issue. This time is lost as I can’t charge my customer for that.
    I would rather settle the dispute amicably, or with a commercial gesture. Could you fund me back the membership ?

    Kind regards,
    Axel DE ACETIS

    adeacetis Friend
    #571659

    The parser doesn’t work very well with Heading 1 though.

    See picture attached.


    1. 20150525-JA-Slideshow-parser-bug-H1-markup
    adeacetis Friend
    #736705

    The parser doesn’t work very well with Heading 1 though.

    See picture attached.

    Adam M Moderator
    #571846

    Hi @adeacetis,

    Currently there’s a problem with your site since I couldn’t access it, please recheck first.

    Adam M Moderator
    #736892

    Hi @adeacetis,

    Currently there’s a problem with your site since I couldn’t access it, please recheck first.

    adeacetis Friend
    #572061

    Hi Adam,

    Which url do you use to access it ?
    The base url is http://www.basketglobalvision.com/.

    I did change the user login/pwd details in the ticket view in case of I had mistyped them.

    Regards,
    A.

    adeacetis Friend
    #737101

    Hi Adam,

    Which url do you use to access it ?
    The base url is http://www.basketglobalvision.com/.

    I did change the user login/pwd details in the ticket view in case of I had mistyped them.

    Regards,
    A.

    Adam M Moderator
    #572225

    Hi @adeacetis,

    I tried in several location but got the error message “Server not found”, please recheck.

    Adam M Moderator
    #737265

    Hi @adeacetis,

    I tried in several location but got the error message “Server not found”, please recheck.

Viewing 15 posts - 1 through 15 (of 26 total)

This topic contains 26 replies, has 3 voices, and was last updated by  meuseaval 9 years, 2 months ago.

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