Tagged: cache, disappear, slideshow lite
-
AuthorPosts
-
November 18, 2016 at 1:16 pm #987566
Hi,
I have slideshow lite installed on my site:
http://tuinhuizenfabrikant.be/en/ecoline
in the left navigation you have different types of garden houses. On these pages I have two different locations where the slideshow is loaded. The banner on top and below the frame with the product info, where it says "click here for the action plan". Sometimes the slideshows don’t appear on some of the pages, while other pages still show them. I thought it would be a cache problem so i disabled it, but this didn’t help.
Do you know how to fix this?
thx
Ninja Lead ModeratorNinja Lead
- Join date:
- November 2014
- Posts:
- 16064
- Downloads:
- 310
- Uploads:
- 2864
- Thanks:
- 341
- Thanked:
- 3854 times in 3563 posts
November 21, 2016 at 4:14 am #988010Hi,
I got this message when I access the URL of your site: http://prntscr.com/d9ttd5, please give me the permission to access the URL of your site.
Besides that, you need to include the screenshot and description on that. It will help to understand of your request
Regards
November 21, 2016 at 8:07 am #988085Hi Ninja lead,
You now have access to the site. I added screenshots to show where you can find the different slideshow positions. All these positions tend to dissapear or show blanc from time to time. When you go to gamma, (or english: products) you can choose from the vertical navigation on the left. When the problem occures , some of the pages don’t show any slideshow, while other pages function as they should.
For example, this page doesn’t show any slideshow for the moment:
http://www.tuinhuizenfabrikant.be/nl/terrasline
while this one shows all of them:
http://www.tuinhuizenfabrikant.be/nl/blockline-modern- Ninja Lead Moderator
Ninja Lead
- Join date:
- November 2014
- Posts:
- 16064
- Downloads:
- 310
- Uploads:
- 2864
- Thanks:
- 341
- Thanked:
- 3854 times in 3563 posts
November 22, 2016 at 7:15 am #988459Hi,
Have you sorted out it? I checked and saw it’s working as well on your site: http://prntscr.com/da9xy7
Regards
November 22, 2016 at 9:23 am #988508This joomlart site says Ninja Lead has replied 2 hours ago but I can’t see his reply?
EDIT: i can see it now
November 22, 2016 at 12:45 pm #988589Not really, it appears from time to time. Do you have like a checklist what could be possible causes? So I can try them and see if the problem stays away.
Ninja Lead ModeratorNinja Lead
- Join date:
- November 2014
- Posts:
- 16064
- Downloads:
- 310
- Uploads:
- 2864
- Thanks:
- 341
- Thanked:
- 3854 times in 3563 posts
November 22, 2016 at 2:30 pm #988611Hi,
I double checked again on your site but I got the forbidden to access your site: http://prntscr.com/daepzx and http://prntscr.com/daeqfu
Regards
November 23, 2016 at 7:12 am #988880Hi,
Yes sorry for that, we allready received spam mails on the site, so we turned off access for some parts of the world. I’m doing some modifications right now and I turned on the cache, so you might not see the problem now. So it might be a cache problem , but I’ve allready tried putting caching of in the modules, but that didn’t help.
I’ll let you know when you can access the site again with caching enabled! Then you can check again.
Ninja Lead ModeratorNinja Lead
- Join date:
- November 2014
- Posts:
- 16064
- Downloads:
- 310
- Uploads:
- 2864
- Thanks:
- 341
- Thanked:
- 3854 times in 3563 posts
November 24, 2016 at 1:30 am #989128Hi,
Let me know when it’s vailable, I will help you out.
Regards
November 30, 2016 at 7:54 am #991158Hi Ninja Lead,
You can now access the site.
This, for example, is one of the page where the problem appears:
Ninja Lead ModeratorNinja Lead
- Join date:
- November 2014
- Posts:
- 16064
- Downloads:
- 310
- Uploads:
- 2864
- Thanks:
- 341
- Thanked:
- 3854 times in 3563 posts
December 1, 2016 at 1:15 am #991429Hi,
I got the JS script problem on your site: http://prntscr.com/ddv743 but I need to check it directly on your site, please give me the admin login and FTP account of your site via private reply.
Regards
December 1, 2016 at 7:39 am #991499This reply has been marked as private.Ninja Lead ModeratorNinja Lead
- Join date:
- November 2014
- Posts:
- 16064
- Downloads:
- 310
- Uploads:
- 2864
- Thanks:
- 341
- Thanked:
- 3854 times in 3563 posts
December 2, 2016 at 7:36 am #991725Hi,
Have you solved it? I checked Slideshow boven module (module ID: 171) and saw it’s working good on your site.
Regards
AuthorPostsViewing 13 posts - 1 through 13 (of 13 total)This topic contains 12 replies, has 2 voices, and was last updated by Ninja Lead 7 years, 11 months ago.
We moved to new unified forum. Please post all new support queries in our New Forum
Jump to forum