Viewing 12 posts - 1 through 12 (of 12 total)
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  • mickenss Friend
    #200492

    Hello,

    I am using several instances of JA-slideshow lite and in some instances the images in the slide show are changing to an obscure width and height and I don’t understand why. The back end settings in each module are the same for all three yet the images for the /csa slideshow is thrown off. Please help *Please do not view the site in interne explorer. FF, chrome and safari all work great.

    Below are examples that work correctly.
    http://peterparker/finalg/innovation-central
    http://peterparker/finalg/

    Here is an example of an incorrect setting

    http://peterparker/finalg/csa

    [Moderator’s (Alex Smirnov) note: amended /admin to /administrator in the customer’s Joomla backend URL]

    alexsmirnov Friend
    #545894

    Hi there,

    Please amend the URLs you provided at the bottom of your opening post, as they miss a small matter of TLDs and hence lead to nowhere.

    Regards,

    Alex

    mickenss Friend
    #545898

    Alex,

    Sorry and thanks for your quick response. I fixed the urls below so that they now work. The first two links show the slide shows as they are suppose to work. The second set shows them with ans obscure width and height. I did a little more digging and notice that this slide show works under the desired dimensions when I use certain template styles assigned to a menu item but not others.

    I investigated this issue in the template manager and found out how to change template styles and move positions around but I didn’t see and option to change the dimensions of a position. (if that makes any since)

    http://peterparker.grps.k12.mi.us/finalg/innovation-central
    http://peterparker.grps.k12.mi.us/finalg/

    http://peterparker.grps.k12.mi.us/finalg/mis
    http://peterparker.grps.k12.mi.us/finalg/csa

    alexsmirnov Friend
    #545901

    Hi there,

    Lovely job with the URLs. Cheers for that.

    I am now struggling to login into your Joomla backend at http://peterparker.grps.k12.mi.us/finalg/administrator.

    Not sure if the issue is a wrong password or the “Failed binding to LDAP server” warning that I am getting upon clicking “Log in” button.

    Please check it out.

    Regards,

    Alex

    mickenss Friend
    #545903

    Alex,

    Please try that user name and password again, It should now be working.(you now have rights) Thanks again for your prompt response with this matter.

    alexsmirnov Friend
    #545904

    Hi there,

    I need your help with connecting the following statement please:

    <em>@mickenss 441158 wrote:</em><blockquote>

    … *Please do not view the site in interne explorer. FF, chrome and safari all work great…

    </blockquote>

    What about Internet Explorer? Do you want us to check your site under Internet Explorer or not? I’ve checked your site under Chrome and FF but as I run Linux, I can not check it myself.

    Regards,

    Alex

    mickenss Friend
    #545906

    Alex,

    Again thanks for your quick response. I have another ticket open on the site being viewed via ie 11. Your team is currently working on that. You should still see the issue under FF & chrome.

    mickenss Friend
    #545989

    Alex,

    Were you able to login and detect the issue?

    alexsmirnov Friend
    #546444

    Hi there,

    <em>@mickenss 441207 wrote:</em><blockquote>
    … I have another ticket open on the site being viewed via ie 11. Your team is currently working on that…
    </blockquote>

    Are you talking about your private ticket with ID ENW-173-29587? If yes, may I kindly remind you that Adam M is still awaiting your answer in it.

    Regards,

    Alex

    mickenss Friend
    #546445

    Thank you. What user name and password do I use to log in to access the private ticket?

    alexsmirnov Friend
    #546455

    Hi there,

    I referred Adam M in that ticket to your reply # 10 in this thread, so he will contact you shortly to assist you further. Please bear with us.

    Regards,

    Alex

    Adam M Moderator
    #546470

    Hi,

    You can access your ticket via this page using the email address and password you used to purchase our product.

Viewing 12 posts - 1 through 12 (of 12 total)

This topic contains 12 replies, has 3 voices, and was last updated by  Adam M 10 years, 3 months ago.

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