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Viewing 7 posts - 1 through 7 (of 7 total)
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  • melanieb Friend
    #192213

    Hi,

    for no apparent reason the JA Slideshow Lite has suddenly stopped working on my site. I have not installed any new components for a long time,(except just now I installed Jquery easy as wondered if it was a java conflict but then realised that would have been the case before, so have not enabled the plugin). I have not made any changes to template or css files either.

    The only change that has taken place is the the WHM Cpanel that my website is on, did an automatic cpanel update a few days ago. I am not sure if that had anything to do with it?

    If anyone can help me I would be most appreciative – I have tried re-installing to an older version of my website and it made no difference either so reverted back to the current one.

    Mel

    melanieb Friend
    #512089

    Hi,

    an update, I copied my site and installed it on completely different hosting and the slideshow is still not showing, so I guess that rules out server update if that helps.

    Mel

    stelfair Friend
    #512120

    I just noticed that today when someone pointed it out to me. No slideshow and no rotator at the bottom where my logos were. WTW!!!

    <em>@melanieb 397724 wrote:</em><blockquote>Hi,

    an update, I copied my site and installed it on completely different hosting and the slideshow is still not showing, so I guess that rules out server update if that helps.

    Mel</blockquote>

    melanieb Friend
    #512193

    Hi stelfair,

    I have just checked my rotators that contain the logos have also disappeared on mine too! Why would both these modules die on 2 completely different websites?

    Is there anyone from support who can help us?

    Ninja Lead Moderator
    #512196

    @melanieb: I found the problem on your site.

    <blockquote>Failed to load resource: the server responded with a status of 404 (Not Found) http://api.recaptcha.net/js/recaptcha_ajax.js
    Uncaught ReferenceError: Recaptcha is not defined </blockquote>

    It’s from Captcha plugin. I disabled this plugin on your site the problem on your site is fixed.

    I tried to access FTP account included on the thread but I couldn’t. But you can fix it from Captcha plugin using this reference link will help you to solve it.

    You can enable the plugin once fixed.

    melanieb Friend
    #512198

    Hi Ninja,

    thanks so much for your help :). I shall follow the link to fix the captcha plugin – hopefully this will help you to stefair?

    stelfair Friend
    #512214

    Thank you. This solved my issue too. YAY!!!!!!!

Viewing 7 posts - 1 through 7 (of 7 total)

This topic contains 7 replies, has 3 voices, and was last updated by  stelfair 11 years, 1 month ago.

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