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[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#197160

Hi,

I am using JA Slideshow to display images from an image folder. The images are both portrait and landscape images. I have set the sizing for the images within the module. This works fine (from what I can see) on the landscape images, however the portrait images are of course using the same sizing which means they become stretched and out of proportion….

What is the solution to this? We have used a much older version of JA Slideshow on another older site and never had this issue, I have replicated virtually all of the same settings from, however haven’t had any success…

Please advise as soon as possible.
Thanks

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#532838

If it helps…

This is what we want to achieve, which is on an older version of JA Slideshow and older J framework: http://awesomescreenshot.com/02b2q6dn19

This is what we currently have, on a newer version of JA Slideshow and newer J framework:
http://awesomescreenshot.com/0ec2q6dlf1

How can we get portrait images to display correctly?
Please advise.

Thanks

R

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#532867

This is a bug from T3 framework. Do you have custom css files? I need to upgrade to the latest T3 version and compile LESS to CSS from JA Biz template.

Since this action will override old css files, you need to backup all files which were customised. Then let me know, if you wish to go ahead with this upgrade.

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#533010

Hi Ninja,

Thank you for your response.

We have just done a backup, please go ahead and apply this upgrade ASAP.
Please advise once completed.

Thanks

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#533119

Hi Ninja,

We really want to go live with this site soon, please update the T3 framework to resolve the JA Slideshow bug as discussed above.
Thanks

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#533259

Ninja?? JA?? Can we have a response on this to confirm this is being dealt with??

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#533265

<em>@romolo 424795 wrote:</em><blockquote>Ninja?? JA?? Can we have a response on this to confirm this is being dealt with??</blockquote>

Apologies for this late response because I need time to upgrade and check the problem on your site.

I just finished to upgrade T3framework v2.1.5 on your site and compile LESS to CSS files.

Please check it on your site again. Let me know if it helps

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#533778

Hi Ninja,

Thank you for completing the update process.

Unfortunately it still hasn’t resolved the issue here. We’re still having trouble displaying portrait images without stretching them to fit the dimensions specified in the JA Slideshow Module.

Surely there must be a way around this??
Please advise
Thanks

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#534124

Please send me the screenshot to illustrate the problem on portrait image. I will help to check this bug.

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#534363

Thanks Ninja.

Need to go live with this site Monday and this bug is a defo NONO

I have screenshotted the results and then a preview so you can see what it should look like and has in earlier versions.

bad:

http://awesomescreenshot.com/0352s26zbb

preview:

http://awesomescreenshot.com/0d42s27389

Many thanks in advance

R

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#537195

Apologies for this late response, somehow I missed this thread.

Have you figured it out at your end? I see your site is working fine now.

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