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[ppnilsson Friend ppnilssonJoin date: October 2015Posts: 38Downloads:11Uploads:12 Thanks: 2 Thanked: 1 times in 1 posts]

#938496

hi there,

I do have a problem regarding JS Notifications module. It permantently shows a zero for no new information in top-navigation and in one hello-me-module on home.
I’m on J3.5.1 and JS 4.15; JA Social ii is actual as version 1.0.4 and also latest T3 is installed.

Hope you can help,

thanks, regards, Peer

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#938710

Hi @ppnilsson,

Is there any new notification persists on your site?

You can try switch default template – JA Social II – to a standard template of Joomla like Beez / Protostar and see how it goes.

[ppnilsson Friend ppnilssonJoin date: October 2015Posts: 38Downloads:11Uploads:12 Thanks: 2 Thanked: 1 times in 1 posts]

#1005243

Hi there,
I can now give you more details regarding this issue.

This only happens on pages where K2 item.php gets loaded.
I further figured out that it is not due to the cache settings or other plugins on the site. I set all other things to off for testing.
On pages where k2 item.php get loaded I do get the following:
<span class="joms-js–notiflabel-frequest">0

on all the other pages I do get:
<span class="joms-js–notiflabel-general">

So in pages where k2 item.php gets loaded the notification module writes a "0" which gets presented in the proper css-style.

Any idea what to do?

thanks, regards, Peer

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1005311

Hi Peer,

You can provide the detailed login info of your site: URL, Admin & FTP account ( http://static.joomlart.com/images/blog/2015/nov/Add-new-post.gif ) and tell me the page you see the issue so I will check.

Regards

[ppnilsson Friend ppnilssonJoin date: October 2015Posts: 38Downloads:11Uploads:12 Thanks: 2 Thanked: 1 times in 1 posts]

#1005373

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1005880

Hi Peer,

I tried to use this JS Notifications in standard template like Beez but also not see any new notifications.

So I think it shows 0 there is correct, could you check again?

Regards

[ppnilsson Friend ppnilssonJoin date: October 2015Posts: 38Downloads:11Uploads:12 Thanks: 2 Thanked: 1 times in 1 posts]

#1006077

Dear Saguaros,

sorry but I don’t understand you. It can’t be correct that it shows "0" only in K2 items and doesn’t at other pages. Additionally it is very irritating to customers to see this information. The alert must show when a new information is there, so starting with "1" and not showing "0".

So it seems that there is some conflict with k2 items since it only shows up there. Don’t you have other customers using social ii template with jomsocial and k2 with the same problem?

thanks, regards, Peer

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1006711

Hi Peer,

Pls correct me if I’m wrong in understanding what you want here: you want to hide number ‘0’ if there is NO notification, then if have new one, it will show ‘1,2,3…’, is that correct?

[ppnilsson Friend ppnilssonJoin date: October 2015Posts: 38Downloads:11Uploads:12 Thanks: 2 Thanked: 1 times in 1 posts]

#1006721

dear saguaros,

yes that is correct and the same on all other pages.

thanks, regards, Peer

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1007053

Hi Peer,

I will pass to the team for further consideration on this because, by default, it will show number there.

Pls stay tuned.

Regards

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