Joomla Templates Club 406,261 posts

[highwindarea Friend highwindareaJoin date: December 2007Posts: 20Downloads:0Uploads:7 Thanks: 5 Thanked: 1 times in 1 posts]

#187390

Hi Gents,
I cannot delete/add new profiles in the JA System Social Feed plugin.

1) Not able to delete existing default profiles
I open the JA System Social Feed plugin management page
I click on i.e. Joomla profile
I click on Delete in the small popup
The system asks me if “Are you sure”?
I click yes
Nothing happens 🙁

2) Not able to create a New profile
I open the JA System Social Feed plugin management page
I click on “+ New” button
I write the new profile name in the popup
I click OK
Nothing happens 🙁

I also didi the same in a Demo version of JAZite, and it works smooth.

Many thanks in advance for your support
Ciao
Stefano

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#492396

Hi Stefano,

Can you send me a correct admin account again for checking this issue ?
I couldn’t access your admin with give admin info in previous support.

Leo

[highwindarea Friend highwindareaJoin date: December 2007Posts: 20Downloads:0Uploads:7 Thanks: 5 Thanked: 1 times in 1 posts]

#492458

Hi Leo,
sent the new one by PM.

Many thanks in advance
Ciao
Stefano

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#492529

Hi Stefano,

Can you set 777 permission to all folders & 644 to all files on your server ?
Because I got the error message when I checked out your Social Feed plugin admin:
<blockquote>Failed to load resource: the server responded with a status of 500 (Internal Server Error) </blockquote>

* Don’t forget to inform me your result.

Leo

[robertson Friend robertsonJoin date: March 2011Posts: 1Downloads:17Uploads:0]

#512476

I am having the same issue. Is it a file permission issue? I am running the Fixel template.

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#512613

Hi robertson,

Not totally sure , the plugin issue on your Fixel template is caused by the file permission. Check the below two probabilities too :

1. Check out the access permissions of modules/plugins in your .htaccess file that may block the jQuery loading of our plugin.

2. The site has been upgraded to Joomla 3.2 on which our extensions have issues.

Anyway, you also can send me PM with the site’s admin login info. I will help you to check out this plugin issue.

[Author]

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