Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • gringo211985 Friend
    #190168

    Hi there,

    I have a problem when I load my sites home-page the JA Tabs sometimes doesn’t show the “details” “add to cart” by cutting off a portion of the element. This happens randomly, but gives a very bad feel to my site when the main component people see doesn’t work properly.

    As you can see in the image, it’s like the tabs module shrinks or something.

    Has anyone else experienced this? How can I fix this problem?


    1. hawkstore-tabs-problem
    Saguaros Moderator
    #504310

    Hi gringo211985,

    Could you post your url here for further checking? and also set Optimize Css in template manager to No.

    Regards

    tppeeters Friend
    #505827

    <em>@gringo211985 387293 wrote:</em><blockquote>Hi there,

    I have a problem when I load my sites home-page the JA Tabs sometimes doesn’t show the “details” “add to cart” by cutting off a portion of the element. This happens randomly, but gives a very bad feel to my site when the main component people see doesn’t work properly.

    As you can see in the image, it’s like the tabs module shrinks or something.

    Has anyone else experienced this? How can I fix this problem?</blockquote>

    I have the same problem.
    But I only have it with the Chrome browser.
    I tested with IE 9 and 10 no problem.
    But Chrome it look like he got problem with the height of te module. (Product item)
    I switched of the Optimize Css option, I updated to the last version of JA VM Products and JA TABS. No result.

    I really look for some help.

    Saguaros Moderator
    #506351

    Would you mind posting your site’s URL here for further checking?

    tppeeters Friend
    #506355

    I send you a direct message Saguaros with account details.

    Saguaros Moderator
    #506724

    Hi Peeters,

    I tried to open in different browsers but the tabs display fine:

    gringo211985 Friend
    #506755

    Hi Guys,

    Sorry for the late reply, but yes it is only in Chrome that this happens.

    To replicate you must browse around the site and or refresh the home-page a few times.

    I think Chrome needs to be updated or something as my adblock keeps not working and I have noticed other issues with Chrome recently, but hopefully we can fix this problem before Google updates as we know that could take forever!

    Saguaros Moderator
    #507665

    Hi

    I tried to go around your site but can’t see that issue, I’m using Chrome version Version 29.0.1547.66.

Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 8 replies, has 3 voices, and was last updated by  Saguaros 11 years, 1 month ago.

We moved to new unified forum. Please post all new support queries in our New Forum