Joomla Extensions Club 20,483 posts

[davikos Friend davikosJoin date: December 2007Posts: 52Downloads:0Uploads:5 Thanks: 10 Thanked: 2 times in 1 posts]

#165491

Hi there, i have this thumnail on my site,
it works very nice, BUT! i cant clear the cache from within the administrator!!!

All the files that this plugin creates are directly in the cache folder and not in a folder!

This has as result the files not to delete from the folder “cache” and my images not to refresh on the site!

Is there any fix for that?

In the parameters of the plugin there is no option for the cache (enable/disable or cache folder name)

Thank you in advance!

[thangnn1510 Friend thangnn1510Join date: October 2014Posts: 1608Downloads:0Uploads:80 Thanks: 73 Thanked: 278 times in 256 posts]

#397788

I have determined your problem that you meet problem with JA Thumbnail and cache. However I couldn’t give the best solution if I don’t know your site. Please give us the login information FTP/Admin account to your support ticket XRP-392-16450 in http://support.joomlart.com. We’ll check for you. Thanks.

[davikos Friend davikosJoin date: December 2007Posts: 52Downloads:0Uploads:5 Thanks: 10 Thanked: 2 times in 1 posts]

#398064

I have update the info that you requested.

Thank you!

[nichelleh Friend nichellehJoin date: February 2012Posts: 49Downloads:0Uploads:11 Thanks: 11]

#448913

I have this issue as well – could you tell me what the solution was??

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#449099

hi nichelleh,

Please send me information your site(URL, user/password and FTP account access) i will check it.

Thanks
Tam

[Author]

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