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[jurgeng Friend jurgengJoin date: December 2010Posts: 77Downloads:56Uploads:12 Thanks: 7 Thanked: 6 times in 3 posts]

#194589

Hi,

I’ve been using Beranis for over half a year now, and was happy with how it was growing.
Today, I did 2 things:
– do JA updater (updated template, content slider and slideshow)
– install Nonumber Cache Cleaner

after this, suddenly I didn’t have a frontend anymore (only blank page, no source either).
When I changed the template to Purity II, it worked again
When I installed Purity III, it didn’t work with that either.

Thanks in advance for helping me out.

[chavan Friend chavanJoin date: October 2014Posts: 4612Downloads:0Uploads:110 Thanked: 1440 times in 1290 posts]

#521800

Please check your site, I Fixed the issue by disabling and enabling the JA T3 framework plugin in Admin

[jurgeng Friend jurgengJoin date: December 2010Posts: 77Downloads:56Uploads:12 Thanks: 7 Thanked: 6 times in 3 posts]

#521815

Hi,

I checked the site… still the same here. Only a white screen :((

Checked with both Firefox and Chrome.
Is it possible that the problem is only if you’re not logged in? (cookie issue)

Apparently, one person is online at this moment – so for some users it does work, but for others it doesn’t. Multiple other people have notified me about not reaching the site.

According to Google analytics, I had 2 visitors between 6 AM (CET) and noon today. Usually I have a bit more (average of 200 per day)

[chavan Friend chavanJoin date: October 2014Posts: 4612Downloads:0Uploads:110 Thanked: 1440 times in 1290 posts]

#521819

Can you Please check again, Think I made it this time.

[jurgeng Friend jurgengJoin date: December 2010Posts: 77Downloads:56Uploads:12 Thanks: 7 Thanked: 6 times in 3 posts]

#521821

Thanks,

could you please tell me how you fixed it? I’m having the same issue on a different site.

Grtz,
Jurgen.

[chavan Friend chavanJoin date: October 2014Posts: 4612Downloads:0Uploads:110 Thanked: 1440 times in 1290 posts]

#521822

I have just disabled the JA T3 framework plugin in Admin

1 user says Thank You to chavan for this useful post

1. xdesigner

[jurgeng Friend jurgengJoin date: December 2010Posts: 77Downloads:56Uploads:12 Thanks: 7 Thanked: 6 times in 3 posts]

#521863

Ah… okay, so if I understand correctly: the template was upgraded to the new T3-framework, but the update didn’t check if the correct T3 was installed (and if the old one was removed) 🙂

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