This topic contains 16 replies, has 4 voices, and was last updated by 
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I Just bought a license Ja wall 🙂
I was testing it first before i switch my whole site to ja wall.
I was trying the social plugin, creating some new twiiter and facebook feeds, but after running the cron to fetch more feeds… the front page disappeared,:eek: all i have is a blank page, >:( when i check the page info it is a blank text page. :((
What i did wrong?:confused:
how can i solve this problem?
Is this a known BUG in this template?
here is the page
http://dominicanosylatinos.com/v1/
Thanks.
phong nam
Friend
Hi latinosusa,
Can you PM me with your admin & also ftp account for checking this issue ?
Regards,
—
Leo
d1same
Friend
I am having a same problem. After I switch the template to JA Wall it just shows a blank page. any solution for this problem?
phong nam
Friend
Hi d1same,
Would you mind sending me your admin for checking your issue ?
There can be so many reasons for this issue, i need to check your site closely.
Regards,
—
Leo
d1same
Friend
Hello Leo,
Thank you. I sent you a pm.
phong nam
Friend
Hi d1same,
Can you put my attached .htaccess file to your server.?
Then go to Site >> Maintenance >> Clear cache >> Remove all cached data.
* Don’t forget to inform me you result.
Regards,
—
Leo
d1same
Friend
Hello Leo,
unfortunately it didn’t work. I actually tried it on a different server as well with the same problem.
Regards
d1same
Friend
Not sure if it helps but our webmaster gave me this error log.
PHP Fatal error: Class ‘WallHelper’ not found in /home/…/public_html/pages/templates/ja_wall/html/com_content/featured/default.php on line 23
phong nam
Friend
Hi d1same,
I got your PM & checked your site, I could not find anything wrong.
for the blank page & PHP Fatal error: Class ‘WallHelper’ issue, I still need your ftp account to check and fix it. Because I need to check your htaccess.txt & index.php of your site. Please send me the ftp login details.
Regards,
—
Leo
d1same
Friend
Hi Leo,
I sent you a PM with ftp details. Once again thanks for your support.
Regards,
phong nam
Friend
Hi d1same,
Can you follow below tips to solve your current issue & inform me your result.
Because I couldn’t apply change on your ftp server, due to user’s restrictions.
http://www.joomlart.com/forums/topic/class-wallhelper-not-found-in-homerevistaspublic_htmltemplates-on-line-23/
Regards,
—
Leo
d1same
Friend
Hi Leo,
any suggestions how to fix the problem?
d1same
Friend
I am also having problem installing just the template to a fresh J!3.1 installation. The only way to us this template is to install the full package. But I already have a site set up and want to add the template to it and can not. I am getting the same blank page & PHP Fatal error: Class ‘WallHelper’ error.
I tested downloading the htaccess file but no luck. >:(
Updating my post, I installed latest J!3.1, The Wall 1.0.9, the plugin mentioned above is installed and enabled.
This topic contains 16 replies, has 4 voices, and was last updated by
We moved to new unified forum. Please post all new support queries in our New Forum