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[renejdm Friend renejdmJoin date: April 2012Posts: 186Downloads:0Uploads:38 Thanks: 8 Thanked: 12 times in 1 posts]

#179745

Hi Developers,

Ja Wall does not work with IE7 or IE8. It only works with IE9+. Attached is an image of JA Wall taken from IE8 that highlights the main problem. There are other minor problems as well, but the main menu issue makes this template unusable in IE7 or IE8.

According to worldwide Statistics IE7 accounts for 5% of the world’s browsers. IE8 accounts for 11% of the world’s browsers. That totals to 16% of the world’s browsers that cannot access a website using JA Wall. This problem needs to be addressed immediately.

Also, your product page states clearly that JA Wall works with IE7+. Unfortunately it now only works with IE9+.

It is a great looking template but the CSS for IE7/8 needs to be revised. Please get your developers to fix this problem.

Sincerely,

Rene

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[arucardx Friend arucardxJoin date: July 2010Posts: 346Downloads:0Uploads:10 Thanks: 21 Thanked: 138 times in 104 posts]

#463527

I asked about this before on the 1st of august. Only to get a reply to an article link of Joomlart announcement to stop supporting IE7.
http://www.joomlart.com/forums/topic/ja-wall-breaks-in-ie7/

As for IE8, I did some rendering testing and do not find any fault with it. Yet this is the 2nd topic I seen in this forum saying JA Wall breaks in IE8. Could IE8’s compatibility mode been enabled? That would cause it to render the site using IE7 standards. As to whether truly only 5% of the world uses IE7 still, I’m not too sure about that. I’ve seen my fair share of corporate computers and there’s still a good handful of IE7.

[renejdm Friend renejdmJoin date: April 2012Posts: 186Downloads:0Uploads:38 Thanks: 8 Thanked: 12 times in 1 posts]

#463533

Hi arucardx,

Well there are different statistics from different websites. Some say as low as 10% of the world’s browsers are using IE7/IE8.

However, that is not the real issue. I am concerned about people coming to my website and not being able to use it because they have IE7 or IE8.

You say that you did some rendering testing. Do you have a Window operating system with Internet Explorer 8 installed? This is the most reliable way to test the website. It would be nice for you to verify this. Or someone else who has actually tested this with IE8 (not an IE8 emulator).

I am using a Google Chrome plugin (ie tab multi) to emulate IE7/8. When set to standards mode, JA Wall renders correctly. When set to (ie8 standards mode forced), the template is rendered incorrectly. According to Microsoft, their browsers look at the doctype of the page before anything gets rendered.

I guess what I am really looking for here is someone who can positively verify that JA Wall works correctly with Internet Explorer 7 and 8.

Rene

[arucardx Friend arucardxJoin date: July 2010Posts: 346Downloads:0Uploads:10 Thanks: 21 Thanked: 138 times in 104 posts]

#463538

http://my-debugbar.com/wiki/IETester/HomePage

This software is used to test rendering of website in IE6,7,8 and 9. I’ll boot up a virtual machine later to test IE8 and get back to you on the results.

[renejdm Friend renejdmJoin date: April 2012Posts: 186Downloads:0Uploads:38 Thanks: 8 Thanked: 12 times in 1 posts]

#463544

Thanks arucardx. Do you think you could also take a look at JA Lens? I am running into the same problem with that template as well.

Rene

[arucardx Friend arucardxJoin date: July 2010Posts: 346Downloads:0Uploads:10 Thanks: 21 Thanked: 138 times in 104 posts]

#463554

I just did the IE8 testing in a VM. The top menu functions fine, it only breaks when compatibility mode is enabled.

As for JA Lens, yes the menu works fine in IE8 too. Same as JA Wall, it breaks when compatibility mode is enabled. There might be a considerable amount of ppl running around with compatibility mode enabled in IE8 cause back then when IE8 was first released and broke websites… ppl just use the simple solution of forcing IE7 compatibility.

[MoonSailor Friend MoonSailorJoin date: November 2011Posts: 1106Downloads:0Uploads:245 Thanks: 89 Thanked: 248 times in 223 posts]

#463569

Hi renejdm,

Template “JA Wall” don’t support ie7. When i test it in ie8 with ie developer, its running normal.

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[renejdm Friend renejdmJoin date: April 2012Posts: 186Downloads:0Uploads:38 Thanks: 8 Thanked: 12 times in 1 posts]

#463599

Thanks arucardx and MoonSailor for verifying that IE8 works.

I still have some reservations and I invite anyone (including the developers) to comment:

Point 1: There are an unknown number of people using IE8 in compatibility mode, thereby making JA Wall unusable for these people.

Point 2: JA Wall does not work in IE7.

Point 3: The product page for JA Wall clearly states that JA Wall works with IE7+ (Note that even though Joomlart now has a policy of non-support for IE7, JA Wall was sold under the pretense that it DOES work with IE7).

Point 4: The only way to fix the problem with IE8 being used in compatibility mode is to make the template work with IE7.

Sincerely,

Rene

P.S. This also applies to JA Lens (which is another template that I am using).

[swissa Friend swissaJoin date: November 2011Posts: 1955Downloads:7Uploads:277 Thanks: 175 Thanked: 717 times in 572 posts]

#463607

Hi Rene,

(Tongue-in-cheek a bit :p)

1. The weakest point of any computer system is the idiot at the end of the keyboard! 🙂

2 & 3. The documentation states that it doesn’t work with I.E. 7 – see here point 1 – http://joomla25-templates.joomlart.com/ja_wall/en/documentation

There is a great plugin so that you can inform people that the site won’t work with their shite browser – or words to that effect – that you can configure to your own needs – http://extensions.joomla.org/extensions/site-management/browsers-a-web-standards/20111

🙂

[renejdm Friend renejdmJoin date: April 2012Posts: 186Downloads:0Uploads:38 Thanks: 8 Thanked: 12 times in 1 posts]

#463619

Hi swissa,

Thanks for the link to the browser update plugin. I will definitely try it.

I have invested too much time in creating a website with JA Wall (and JA Lens, which has exactly the same problem) to find other templates that would be suitable for the websites that I am building.

Even though the documentation now states that it does not work with IE7, it did not before. So obviously the documentation has been updated. The product page also clearly that this template would work with IE7 (see attached image). I imagine that the developers just did not have enough time to make this work and hence the change in policy.

Rene

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[tccmike Friend tccmikeJoin date: August 2011Posts: 36Downloads:0Uploads:15 Thanks: 10 Thanked: 1 times in 1 posts]

#473849

To make it work with ie7 just make a css file called template-ie7.css that statics the site to something that looks good at 1024×768 resolution (e.g. 950px or 1000px width for main body) that will override the dynamic CSS files and give ie7 people something to look at.

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