Hi blackpixel,
While I understand fully your position, you need to understand our position too.
The access to support and updates is not available post expiry of membership. This is mentioned in our terms of use also >> https://www.joomlart.com/joomlart/terms-of-use
The product usage is for life and annual renewals are required only for accessing further downloads, updates and access to technical support channels.
Right now your profile does not reflect any past payment and we can update the same if you are able to provide us the paypal transaction ID or skill transaction ID or screenshots of the mail recieved from us post activation or from payment gateway of yours.
Please note that it is not about money but we follow our policies and stand by them. To help you with your issue I can request the team to provide you best possible discount and you can signup and get access to support and updates.
Regards
Arvind
