test
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • starrz Friend
    #1035622

    Hi, iam testing your template to my website, so upto joomla version 3.6.5, i was able to combine both gantry 5 framework and T3 Framework with no problem.

    But since i’ve upgraded my joomla to V 3.7, i experiencing some problems (i have blank screen when go to the section dedicated to JA_Social. So can you tell me more about the compatibility of your framework with Gantry 5?
    Thanks

    Saguaros Moderator
    #1035916

    Hi,

    JA Social template is built with T3 framework, not relate to Gantry 5 or other frameworks.

    When experiencing blank screen, you can try to enable the ‘Error Reporting’ in Global Configuration > Server tab to Maxium, then refresh site again, it will report errors if any.

    And it will provide hint which error comes from.

    Regards

    starrz Friend
    #1036066

    Hi Saguaros, thank you for your response, but i fell strange that we could’nt combine Joomlart template with another while this technic appear to be usual with other template (https://www.cloudaccess.net/joomla-knowledgebase/103-joomla-3-1/template-manager/545-using-multiple-templates-joomla-3-0.html
    https://www.gavick.com/blog/how-to-use-two-or-more-templates-in-joomla
    https://www.ostraining.com/blog/joomla/different-templates-different-pages/). Anyway, i’ve following your advice and setting my website’s Error reporting to maximum and debug: On, also disabled all cached and scripts compressions plugins.
    But it change nothing, still returning blank screen. Sometimes error reporting worked, but no errors are reported!

    So, I’ve made some test with the JavaScript console, it return an alert related to window.addEvent. Regards (this is the adress of my website : http://soc.artistecast.com/)


    1. Capture-du-2017-05-22-15-21-58
    Saguaros Moderator
    #1036125

    You can share the admin & FTP account of your site so I will try to take a look.

    starrz Friend
    #1036309

    Hi Seguaros, thank you rfor your response, this is the credentiel to login the site:

    Regards

    Saguaros Moderator
    #1036629

    Hi,

    It may due to the access rules you set in server side, when I tried to turn off the SEF URLs option under Global Configuration, it works perfectly.

    Regards

    starrz Friend
    #1036698

    Hi Saguaros, thank you for your response, but i’ve solved this in my side simply by updating my joomla to J3.7.2. Now everythings works well (in my localhost) event when the SEF URL is turned On

    Saguaros Moderator
    #1036719

    That’s great!

Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 7 replies, has 2 voices, and was last updated by  Saguaros 7 years, 7 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum