Public Forums 71,145 posts

[Angelica Cataldo Friend Angelica CataldoJoin date: August 2012Posts: 11Downloads:18Uploads:2 Thanks: 2]

#1092938

My JaBuilder Premium does not work from yesterday. Joomla and all component are updated.

• This topic was modified 6 years, 9 months ago by  Angelica Cataldo.

[9line Friend 9lineJoin date: February 2016Posts: 20Downloads:12Uploads:1]

#1092958

I am experiencing the same issue on all sites using JA Builder, when checking in Chrome, I am able to see the issue is due to JA Builder being unable to pull down a script needed to load:

GET https://themepro.com/builder/?action=loadData&provider=joomlart&site=j49b652a599fd3-4c6c69783df02&osite=75290406701bb8cdcba9dbeef1e48bda&page=e5a5f866e9d8e&layout=1e8c4275d9d2b 500 (Internal Server Error) send @ jquery.min.js:4 ajax @ jquery.min.js:4 r.(anonymous function) @ jquery.min.js:4 getJSON @ jquery.min.js:4 t.loadPageData @ libjs.min.js?1.1.3:322 n.loadData @ libjs.min.js?1.1.3:322 n.load @ libjs.min.js?1.1.3:322 n.init @ libjs.min.js?1.1.3:322 t.init @ libjs.min.js?1.1.3:322 t @ loader.min.js?1.1.3:3 (anonymous) @ loader.min.js?1.1.3:3

Failed to load https://themepro.com/builder/?action=loadData&provider=joomlart&site=j49b652a599fd3-4c6c69783df02&osite=75290406701bb8cdcba9dbeef1e48bda&page=e5a5f866e9d8e&layout=1e8c4275d9d2b: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://*********.co.uk‘ is therefore not allowed access. The response had HTTP status code 500.

I feel as though this is poor planning as all users of JA Builder are now unable to use it until this issue has been resolved, surely there should be a way to use it in the event that this script is unable to load.

I am hoping the developers are on the case and getting this sorted quickly

[Angelica Cataldo Friend Angelica CataldoJoin date: August 2012Posts: 11Downloads:18Uploads:2 Thanks: 2]

#1092983

My experience with joomlart has always been positive, but right now I’m making some important changes to the site, I hope this is solved immediately.

[Angelica Cataldo Friend Angelica CataldoJoin date: August 2012Posts: 11Downloads:18Uploads:2 Thanks: 2]

#1092985

It seems that go fine now

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1093107

Hi,

The team has fixed this issue yesterday, pls try again (clear caches if it still doesn’t work).

We’re sorry for any inconvenience it may cause.

Regards

1 user says Thank You to Saguaros for this useful post

1. Angelica Cataldo

[Author]

Posts