Joomla Extensions Club 20,483 posts

[kostrom Friend kostromJoin date: April 2011Posts: 18Downloads:0Uploads:0]

#163838

I installed the Ja Comment Component with the Ja Portfolio template. It all looks good but when I post a comment I get a javascript error and the page doesn’t refresh. The error is “response.data is null or not an object”. The comment does indeed get posted and if I refresh the page I do see it.

I tried it in both IE 8 and FireFox 3.6 on a PC and the error was consistent on both.

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#391178

Hello,

Could you provide me with your site admin account and your FTP account? I need it to diagnose your problem.

Pls use the following ticket link to update your account information: http://support.joomlart.com/index.php?/Tickets/Ticket/View/72109

Thank you.

[kostrom Friend kostromJoin date: April 2011Posts: 18Downloads:0Uploads:0]

#398129

I still don’t have a resolution for this. I’ve provided my site login but have never heard a reply.

I saw this post and I think my problem is similar
http://www.joomlart.com/forums/topic/loading-message-does-not-dissapear/#post-398128

I checked my settings and I do not have a check on view email only.

Other ideas?

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#398629

Hello,

I think the problem is maybe in the code. So I need to diagnose your code. Please use this link http://support.joomlart.com/index.php?/Tickets/Ticket/View/75297 to update your FTP account.

Thank you.

[kostrom Friend kostromJoin date: April 2011Posts: 18Downloads:0Uploads:0]

#399397

No word from you yet and my ticket was marked closed.

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#399476

<em>@kostrom 250856 wrote:</em><blockquote>No word from you yet and my ticket was marked closed.</blockquote>

Hello,

You posted a lot of duplicated tickets and you said that I can disregard them. So I closed all duplicated tickets and you can now follow this link http://support.joomlart.com/index.php?/Tickets/Ticket/View/75327 for progress of the problem.

Thank you.

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#399484

<em>@kostrom 250856 wrote:</em><blockquote>No word from you yet and my ticket was marked closed.</blockquote>

Hello,

You posted a lot of duplicated tickets and you said that I can disregard them. So I closed all duplicated tickets and you can now follow this link http://support.joomlart.com/index.php?/Tickets/Ticket/View/75327 for progress of the problem.

Thank you.

[sophmass1234 Friend sophmass1234Join date: August 2011Posts: 7Downloads:0Uploads:0]

#404919

I have a similar problem, I post a comment and the orange loading box comes up, but the comment doesnt post adn the loading box doesnt go away.

When I refresh the comment is there though. Can you fix this for me?

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#405035

<em>@sophmass1234 258105 wrote:</em><blockquote>I have a similar problem, I post a comment and the orange loading box comes up, but the comment doesnt post adn the loading box doesnt go away.

When I refresh the comment is there though. Can you fix this for me?</blockquote>

Hello sophmass1234,

Could you provide me with your site information (your site URL, your site admin account) and your FTP account? So I can diagnose this problem.

Please use the following ticket link to update your information: http://support.joomlart.com/index.php?/Tickets/Ticket/View/78539

Best regards.

[sophmass1234 Friend sophmass1234Join date: August 2011Posts: 7Downloads:0Uploads:0]

#405252

I’ve already filled out a ticket about this issue and a few others, the ticket number is #JQH-936-38715 and that one is still open?

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#405297

<em>@sophmass1234 258514 wrote:</em><blockquote>I’ve already filled out a ticket about this issue and a few others, the ticket number is #JQH-936-38715 and that one is still open?</blockquote>

Hello sophmass1234,

I checked ticket #JQH-936-38715 and saw that all information fields are still blank. Please update your site admin and your FTP account so I can help you diagnose the problem.

Please use this link to update your information http://support.joomlart.com/index.php?/Tickets/Ticket/View/78539

Thank you.

[sophmass1234 Friend sophmass1234Join date: August 2011Posts: 7Downloads:0Uploads:0]

#405334

<em>@Nhat Nguyen 258565 wrote:</em><blockquote>Hello sophmass1234,

I checked ticket #JQH-936-38715 and saw that all information fields are still blank. Please update your site admin and your FTP account so I can help you diagnose the problem.

Please use this link to update your information http://support.joomlart.com/index.php?/Tickets/Ticket/View/78539

Thank you.</blockquote>

I just updated my details on that ticket but I’m on my iPhone so I hope it worked.

[sophmass1234 Friend sophmass1234Join date: August 2011Posts: 7Downloads:0Uploads:0]

#405571

Haven’t heard back from anyone yet. I updated that ticket with my site details.

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#405587

<em>@sophmass1234 258891 wrote:</em><blockquote>Haven’t heard back from anyone yet. I updated that ticket with my site details.</blockquote>

Hello sophmass1234,

I replied you on ticket http://support.joomlart.com/index.php?/Tickets/Ticket/View/78539 . I need an URL of your Jomsocial link to do some test but I can’t find on your site. Could you provide me with it?

Thank you.

[Stork11 Friend Stork11Join date: March 2011Posts: 2273Downloads:0Uploads:142 Thanks: 55 Thanked: 431 times in 393 posts]

#405829

<em>@sophmass1234 258891 wrote:</em><blockquote>Haven’t heard back from anyone yet. I updated that ticket with my site details.</blockquote>

Hello sophmass1234,

Your language file lacked some “languages”. I added them into the file. And it worked fine.


JOMSOCIAL_ACTIVITI_STREAM_TITLE_COMMENT_NEW_ITEM="{actor} adds a comment in <a href="%s">%s</a>"
JOMSOCIAL_ACTIVITI_STREAM_TITLE_UPDATED_COMMENT="{actor} updates a comment in <a href="%s">%s</a>"
JOMSOCIAL_ACTIVITI_STREAM_TITLE_REMOVE_COMMENT="{actor} has removed comment in <a href="%s">%s</a>"


Note that they will be applied for new posts. The old ones won’t be changed.

I also set default timezone to “Australia/Melbourne” for your site. The issue occurs because the timezone isn’t set on your server.

Best regards.

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