Thanks for the notice, we ll get the demo site clone tool back tomorrow.
We have so many communication and customer feedback tools: forum, blog, ticket system and recently twitter, facebook..
People are confused where to post their opinion when they have an idea/question and we decide to centralize everything into the forum. JA Voice will be a great choice if you dont have time to maintain a big forum whistle provide a handy way of getting users/customer feedback.
It provides all features of Uservoice.com with your own brand, plus everything will be in your control. If it is an important business, you may not want to put your database on a 3rd parties websites.