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[jas2014 Friend jas2014Join date: October 2014Posts: 7Downloads:0Uploads:1 Thanks: 4]

#202247

I cannot get the ja_magz.zip file to install. After searching other posts, I tried the following: Changed the php.ini file to an upload file size and post max size to 25M. I also set the PHP temporary directory as I found a warning for that.

I encountered these errors with Joomla 3.1.1 and then decided to upgrade to 3.2.7 and I still get this error.

I ran across a post for another product that suggested go into the component’s xml file and change where it says <install to <extension, etc. I see a number of xml files in the component folder of ja_magz when I extract it on my PC and I didn’t want to start tinkering with any xml files unnecessarily.

I also tried uploading the zip file to the tmp folder on the server and install from there. But, then I ran into problems with it not installing under the templates folder and thus not being recognized as a template.

Help, please. Thank you.

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#553523

Hi there,
# Please check your zip file and make sure it’s not be corrupted
# Please make sure your value post / upload max size is applied correctly
# And finally you can try by upload zip file – extract and install via Directory


http://www.siteground.com/tutorials/joomla/install-joomla-extension.htm


Thank you,
Viet Vu

[jas2014 Friend jas2014Join date: October 2014Posts: 7Downloads:0Uploads:1 Thanks: 4]

#553535

Regarding checking if the zip file is corrupt, this is a paid template from Joomlart. So, if the buyer is supposed to do that, how would I go about it?

I stated in my post that I tried to install it from the server (on which my web site resides). I believe that’s the equivalent of your saying “install via directory”.

Also, I mentioned in my original post that I set the post and upload sizes. They are set to values > the zip file size.

If anyone else has suggestions, please advise.

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#553536

Hi there,
About file corrupted there is nothing about paid template or not. Because it’s transferred via Internet, it would be corrupted because network lagging.
Please give me a sample file you download & installed failed . I’ll help you to check it.
Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#553537

Hi there,
I have just checked with this file


http://www.joomlart.com/forums/downloads.php?do=file&id=3624


And installed it on my dev machine ( Apache server ).

https://www.dropbox.com/s/npb2ra26tpr5kyj/2014-10-20_10-49-51.png?dl=0

Thank you,
Viet Vu

1 user says Thank You to jooservices for this useful post

1. jas2014

[jas2014 Friend jas2014Join date: October 2014Posts: 7Downloads:0Uploads:1 Thanks: 4]

#553546

Since I was able to unzip and view files in a copy of the zip file I downloaded, I assumed it was not corrupted. Just now I downloaded another copy of the zip file. That uploaded and installed successfully. Thank you!

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#553548

You are welcome
Thank you,
Viet Vu

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