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Viewing 12 posts - 1 through 12 (of 12 total)
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  • zealze Friend
    #148311

    Hi,

    After installing 1.4 JA, my website show error message when click search. :((
    Please see attached file for your reference….


    1. Reference-1
    Anonymous Moderator
    #331367

    Hi there,

    This is related with database issue. Pls log in helpdesk system and provide us the associated access via ticket ID#(KWC-550969) for soonest updating

    zealze Friend
    #331440

    Apology for my silly but how to access helpdesk ???

    I did provide access as super admin for you. For the access to server, please refer to the last one that I inform you. I haven’t change it.

    Anonymous Moderator
    #331465

    Please go http://support.joomlart.com/ and log in with your JA login details.

    We need your database access to solve the root of the above problem. Thanks alot.

    zealze Friend
    #331684

    <em>@JA Developer 163394 wrote:</em><blockquote>Please go http://support.joomlart.com/ and log in with your JA login details.

    We need your database access to solve the root of the above problem. Thanks alot.</blockquote>

    Hi,

    I went to the link and submitted access data.
    Please help fix it. 🙂

    zealze Friend
    #331930

    Hi,

    With the broken link to database, employer’s profile cannot be viewed.
    Please help solving the data base error as soon as possible !!!
    🙁

    Anonymous Moderator
    #331977

    Hi zealze,

    The above issue has been solved now. Please check again for the update status

    zealze Friend
    #332015

    <em>@JA Developer 164025 wrote:</em><blockquote>Hi zealze,

    The above issue has been solved now. Please check again for the update status</blockquote>

    Hi,

    I checked and found that the error is now gone from the search page.
    However, when I clicked on featured employers, all the links appear to be broken.
    It didn’t show employer profile as it should be. Please kindly fix this asap.
    My customer is getting angry 😮

    Anonymous Moderator
    #332024

    Hi there,

    <blockquote>I checked and found that the error is now gone from the search page.</blockquote>
    Please send me a screenshot for closer look.
    <blockquote>However, when I clicked on featured employers, all the links appear to be broken.
    It didn’t show employer profile as it should be. Please kindly fix this asap.</blockquote>
    I have checked and could see you still use the old module, kindly install new module for the bug fixing

    zealze Friend
    #332041

    <em>@JA Developer 164076 wrote:</em><blockquote>Hi there,

    Please send me a screenshot for closer look.

    I have checked and could see you still use the old module, kindly install new module for the bug fixing</blockquote>

    Hi,

    I notice that you have launch 1.4.1. Which version are you refering to ??
    Currently I’m using 1.4.0 now. I’m hesitating to install the new version as new bugs might arise :((

    zealze Friend
    #332091

    Hi,

    I uninstalled the module and install the new version as per your download section but the problem still exist !!! On my page now, the module display employers’ logo correctly but the link to employers’ profile appear to be broken. Please fix it ASAP !!!!!!!!!!! 🙁

    Anonymous Moderator
    #332149

    <em>@zealze 164155 wrote:</em><blockquote>Hi,

    I uninstalled the module and install the new version as per your download section but the problem still exist !!! On my page now, the module display employers’ logo correctly but the link to employers’ profile appear to be broken. Please fix it ASAP !!!!!!!!!!! :(</blockquote>

    It is solved. Check again now

Viewing 12 posts - 1 through 12 (of 12 total)

This topic contains 12 replies, has 2 voices, and was last updated by Anonymous 14 years, 9 months ago.

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