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[nysfda Friend nysfdaJoin date: June 2015Posts: 119Downloads:17Uploads:38 Thanks: 18]

#1006192

Hello,
We have some content on our site that only members with "registered" access can view. We are having an issue when someone is entering the site from and external source and is presented with a log in screen (see screenshot login_1). When the individual tries to log in from this screen NOTHING happens. They are unable to log in. Can you tell me why this isn’t working and are you able to fix it so it works as expected?

Here’s a link to a page that only registered users can use:
https://nysfda.org/index.php/component/users/?view=login

Please note that this happens in the most recent versions of Chrome and Firefox. However, it seems to work fine in IE.

Thank you,
Laurie

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[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#1006197

Hello

I tested the page login with your provided account and login worked fine.

Could you clarify also what you mean with external source ?

[nysfda Friend nysfdaJoin date: June 2015Posts: 119Downloads:17Uploads:38 Thanks: 18]

#1006773

Please follow these steps to replicate the issue:

1. Go here https://indd.adobe.com/view/2bb20c30-698c-4b94-a4fc-d0f79b89b212
2. Click the Food & Beverage Link (see screenshot)
3. Try and log in on the screen that opens up (only seems to work in IE)

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[nysfda Friend nysfdaJoin date: June 2015Posts: 119Downloads:17Uploads:38 Thanks: 18]

#1006776

Click on Compliance and EDRS & Death Certificates buttons as well (see second screenshot).

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[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#1006813

There is an error coming

Blocked form submission to ‘/index.php/component/users/?task=user.login’ because the form’s frame is sandboxed and the ‘allow-forms’ permission is not set.

This is coming from your adobe url , because if you open page on standalone at this url https://nysfda.org/index.php/component/users/?view=login login works correctly .

Verify which paramenters your doc is passing to the Joomla url.

Regards

[Author]

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