Joomla Templates Club 406,261 posts

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#998821

Hi
May I know the issue/error details that you are getting with the template?
So that i can replicate it at my end.

[fsediqi Friend fsediqiJoin date: October 2007Posts: 3Downloads:12Uploads:0 Thanks: 1]

#998870

Dear Pankaj,

No any particular errors
Just a blank page.

I can use only the backend. Login to the admin page is available

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#998889

Hi
Kindly post a temp super user details of site using private reply.
It can also be issue of any 3rd party extension on your site that is not ready for Joomla version 3.6 .

[fsediqi Friend fsediqiJoin date: October 2007Posts: 3Downloads:12Uploads:0 Thanks: 1]

#999156

This reply has been marked as private.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#999157

Hi,
Site using Virtualmart and Tcpdf 3rd party extension, and after Joomla update these are not compatible. Re-install both the extension with their latest version and check.

UPDATE: I fixed the problem directly on your site by re installing tcpdf extension.

Regards

1 user says Thank You to Pankaj Sharma for this useful post

1. fsediqi

[fsediqi Friend fsediqiJoin date: October 2007Posts: 3Downloads:12Uploads:0 Thanks: 1]

#999167

Hi Pankaj,

Thanks, indeed it works.

[Author]

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