JoomlArt Forums 32,862 posts

[jazzsyco Friend jazzsycoJoin date: June 2015Posts: 23Downloads:22Uploads:9 Thanks: 3]

#820745

This is a general feedback and not a bug report (I followed the link that says feedback and got here…).

1/ With the new site, in the forum site, it has become harder to find basic things, such as where to post a new question, where to find my existing posts, etc. Also the search facility didn’t really find what I wanted to find either (related posts, etc). I had to spend some time to find such basic forum functionalities.

2/ This is not directly related to your new site, but your chat facility does not provide real time support, so why have it? And at the end of the day all they say (in the reply email hours later…) is to post the question to forum.

[jingato Friend jingatoJoin date: December 2015Posts: 28Downloads:53Uploads:2]

#825107

I have to agree with all the comments about the forums. Very hard to find what you’re looking for. Why is there no search option? It’s such a standard feature and helps you find solutions instead of having to post a new thread, which is also better for you guys since you don’t have to answer as many duplicate threads.

I also don’t understand why I don’t have access to all the forums. That is a little disappointing. I’ve have a lot of issues with the Masthead module and it would be nice to look through that forum for solutions instead of having to post new threads in the forum for the specific template I bought

[gringo211985 Friend gringo211985Join date: May 2012Posts: 678Downloads:197Uploads:121 Thanks: 77 Thanked: 123 times in 27 posts]

#827423

Joomlart – Restore a backup of the old site, do yourselves a favour!

I agree with all the comments, the new forum is worse than the old one, it’s hard to find stuff and the use of wp doesn’t sit well with people because it basically says,

"we don’t trust the thing we sell"

[Arvind Chauhan Moderator Arvind ChauhanJoin date: September 2014Posts: 3835Downloads:74Uploads:92 Thanks: 1240 Thanked: 1334 times in 848 posts]

#828266

@gringo,

We are fixing issues with the new system as they are reported and finding solutions to pending ones. I did reply to you earlier too about the backend systems. Earlier we were using VBulletin and now using WP based highly customized supportive scripts, I really do not agree with your statements that we do not believe in what we sell.

Regards

Arvind

[roadwarrior Friend roadwarriorJoin date: December 2015Posts: 2Downloads:6Uploads:0]

#829341

Seems like joomlart is not professional. Way too many complaints it seems. Why put a site live if it’s not done. Also I submitted 3 presale questions and no answers in 2 days, Now imagine after I buy this product! . Plus, why your site is wordpress if you’re objective is to get people to buy your joomla based products? unless you sale for both CMS’s

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#829520

roadwarrior wrote:

Also I submitted 3 presale questions and no answers in 2 days, Now imagine after I buy this product! .

Could you clarify where you submitted your questions so I could assist you further, as I’ve checked your forum history and see that you haven’t started any topic yet.

Edit : Apparently our Contact Form is broken so we must have missed your mesage. For now you can post your questions in this Pre-sale board and I will answer you ASAP.

[gringo211985 Friend gringo211985Join date: May 2012Posts: 678Downloads:197Uploads:121 Thanks: 77 Thanked: 123 times in 27 posts]

#835025

Found a couple more bugs,

1. My forum posts are not orderable, before I could sort them by filters, now there is nothing, please fix
2. Where has the "thanks" button gone? I like to give thanks to those who help
3. E-mail notifications don’t seem to work when replies are sent

Also using WP is fine if you are making templates for both CMS’s but if you still can’t see why me and everyone else is saying the same thing, then it’s probably not worth renewing. It seems you guys pretty much wasted a year on a new sub-par site built on a CMS you don’t support using the bog standard Uber layout and have upset some of your most loyal customers.

Like I previously mentioned you guys should restore the old site and start focusing on t3v4 and fixing bugs in current templates and innovating new templates like you used to.

[Qvsoft Friend QvsoftJoin date: December 2012Posts: 27Downloads:23Uploads:0 Thanks: 11 Thanked: 2 times in 2 posts]

#895792

I notice that many posts in the forum is duplicated 2-3 times(for the old threads)
Here are some examples:
https://www.joomlart.com/forums/topic/implement-ju-directory-in-ja-directory-template/
https://www.joomlart.com/forums/topic/preview-june-responsive-joomla-template-for-tech-store-ja-techzone-2/

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