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Viewing 13 posts - 1 through 13 (of 13 total)
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  • markpickford Friend
    #119386

    Dear All,

    I have been trying to use JA Antares on a server using php 5.2 and get a division by zero error and serious formatting issues that make the template (and others for that matter) unusable. I have had the host check that it is not a server issue and between us we have found many instances of JA Antares that do not work on php 5.2 e.g.

    http://www.eyeempire.com/
    http://www.tntt-elizabeth.org/
    http://www.anny1.com/

    I would be grateful if someone from Joomlart could tell me what they are doing to make the templates compatible with php 5.2 as nowhere on the site does it mention incompatibility issues.

    If Joomlart is not addressing this issue, i feel I should at least be entitled to a refund.

    I look forward to a response.

    Mark

    Hung Dinh Friend
    #216601

    Have you tried to test with other templates? I will make a test on the PHP5 tomorrow and come back with the result.
    By the way, your 3 months subscription give the license to use the template on 1 domain and you are using on 3 domains. This violate our terms of use.
    Kindly remove the template on 2 domains.

    markpickford Friend
    #216607

    I have tried several templates (Antares, Pollux, Zenia and I think Zibal) and all return the same error. By the way, I am not ‘using’ the template on 3 domains/servers. I have installed the template on other servers for test purposes and removed them because they don’t work. If you are referring to the examples I gave these are not my domains; they are domains that were found by doing a google search that use Antares and have returned the same error.

    Thanks for looking into this for me. I really like the tempates and would like to use more of them. Unfortunately, if they don’t work, I will not renew my membership.

    Hung Dinh Friend
    #216610

    Thanks Markpickford for the update.
    I or one of the moderator will get back to you on this issue shortly
    For the time being, can you tried other templates from other providers to see if you have the same errors?

    markpickford Friend
    #216612

    Thanks for the quick response.

    I have tried other templates and they work as intended.

    Hung Dinh Friend
    #216621

    Uhm, I think we have a clue
    The error is not problem of JA template or PHP5, but a problem of Joomla 1.0.11
    Reference: http://forum.joomla.org/index.php/topic,90230.0/prev_next,next.html
    Please upgrade to the latest Joomla version which may fix problem

    markpickford Friend
    #216631

    V12 is installed and this is where I get the error.

    I have tried various combinations of Joomla and php. The only commonalitiy (where the error always occurs) is php 5.2 and not various version of Joomla.

    I hope this helps.

    Khanh Le Moderator
    #216649

    Mark,
    There are some JA templates get the error “Division by zero” and we fix most of them. The templates you are using may not the latest version. I suggest that you should re-download those templates to make a try again.

    markpickford Friend
    #216698

    How can I do this as my membership has expired.

    I will renew my membership if the templates work so could you e-mail me the latest version of Antares to mark@trainanddevelop.co.uk and I will try it out.

    If it works, I will renew my membership, if not…

    Hung Dinh Friend
    #216732

    Mark,
    You have a new mail 🙂

    Michael Casha Friend
    #216760

    <em>@Hung Dinh 11119 wrote:</em><blockquote>Mark,
    You have a new mail :)</blockquote>
    Sounds like the email client “You’ve Got Mail!”

    markpickford Friend
    #217536

    Thanks for your help guys. The division by zero error is now solved, but another problem has cropped up, this time with IE7.

    If you replace the logo at the top of the template with another that is higher than the default, then the top menu bar does not move down the page as it does with IE6 and FF; the top menu is visible and it is covering a portion of the newlogo.

    Any ideas?

    Regards,

    Mark

    Hung Dinh Friend
    #217548

    Hi Mark,
    Please open a new ticket in JA Antares forum and our tech support can assit you on the issues.

    Mode note: Kindly post new thread for new problem. Thread closed

Viewing 13 posts - 1 through 13 (of 13 total)

This topic contains 13 replies, has 4 voices, and was last updated by  Hung Dinh 17 years, 9 months ago.

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