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[imsleepy Friend imsleepyJoin date: January 2009Posts: 451Downloads:0Uploads:0 Thanks: 94 Thanked: 45 times in 1 posts]

#137985

I encountered a strange problem on Joomlart website. I on the Templates Club page and wanted to look at the tutorials. I clicked on the Tutorials tab at the top of the page. This took me straight back to the Templates Club page but with an error and page was shut down.

See the screenshot I have attached.

The problem keeps happening. Don’t know if they are aware of it. I am using Vista and IE 7. This concerns me because the same thing happens regularly on the site I am building and I don’t know why. Sometimes it’s ok sometimes not. I know I should use Firefox or something, but most of my visitors according to my stats are using IE 6 and 7 so I have to be concerned.

[mj1256 Friend mj1256Join date: June 2007Posts: 1473Downloads:10Uploads:35 Thanks: 84 Thanked: 225 times in 118 posts]

#290550

the tutorial link does not work anymore. they took the tutorials down a while back and never removed the link

[imsleepy Friend imsleepyJoin date: January 2009Posts: 451Downloads:0Uploads:0 Thanks: 94 Thanked: 45 times in 1 posts]

#290553

<em>@mj1256 111103 wrote:</em><blockquote>the tutorial link does not work anymore. they took the tutorials down a while back and never removed the link</blockquote>

I guess that would explain the problem then. They should probably consider pointing it to the Tutorial section of the forum. I stumbled on that by accident.

[wooohanetworks Friend wooohanetworksJoin date: September 2008Posts: 1239Downloads:0Uploads:2 Thanks: 148 Thanked: 138 times in 41 posts]

#291684

<em>@imsleepy 111106 wrote:</em><blockquote>I guess that would explain the problem then. They should probably consider pointing it to the Tutorial section of the forum. I stumbled on that by accident.</blockquote>

Would you mind posting this problem in the feedback forum like I did with the misleading contact form in case this problem still persists. Otherwise it may never be changed when it gets no public attention.

Thanks!

[jimmer Friend jimmerJoin date: December 2006Posts: 260Downloads:0Uploads:3 Thanks: 43 Thanked: 11 times in 1 posts]

#291686

<em>@imsleepy 111064 wrote:</em><blockquote>I encountered a strange problem on Joomlart website. I on the Templates Club page and wanted to look at the tutorials. I clicked on the Tutorials tab at the top of the page. This took me straight back to the Templates Club page but with an error and page was shut down.

See the screenshot I have attached.

The problem keeps happening. Don’t know if they are aware of it. I am using Vista and IE 7. This concerns me because the same thing happens regularly on the site I am building and I don’t know why. Sometimes it’s ok sometimes not. I know I should use Firefox or something, but most of my visitors according to my stats are using IE 6 and 7 so I have to be concerned.

</blockquote>

I get this error from time to time on various sites. Not sure if it is an I.E thing? >:(

[mj1256 Friend mj1256Join date: June 2007Posts: 1473Downloads:10Uploads:35 Thanks: 84 Thanked: 225 times in 118 posts]

#291819

its a JA thing, and/or a 404 things, broken links redirect back upon themselves, currently there are no tutorials and that link is broken

[imsleepy Friend imsleepyJoin date: January 2009Posts: 451Downloads:0Uploads:0 Thanks: 94 Thanked: 45 times in 1 posts]

#291822

FYI, this happens all over the Joomlart site, and on the templates too. I have had it happen more times than I can count while building my site. Very frustrating. Don’t know if it is a Joomlart thing, a Joomla thing, or an IE thing, but it is directly related to using the back button.

If you use the back button instead of a menu item or a link, you get this error and then the page won’t load. No matter what you do, it keeps happening once you have used the back button. Does not happen on the forum pages, but does happen on every template I have tried on my site… and on Joomlart site.

Only way to get going again is to close the window and start over. Not a good thing. It will definately cost me viewers. EVERYONE uses the back button all the time. I will have to put a huge message at the top of every page… DON’T USE BACK BUTTON. Really not good.

[mj1256 Friend mj1256Join date: June 2007Posts: 1473Downloads:10Uploads:35 Thanks: 84 Thanked: 225 times in 118 posts]

#291829

tired it on IE7and IE8 no warning messages, popups or other issues other than the tutorials link is a dead link

this may just be something on your computer, perhaps your personal browser setting.

I get things like this from my clients all the time, where something does not work or they get popup warnings, and I never get them. So I remote to their computer and find out that they have a program or a browser addon that is doing it.

[imsleepy Friend imsleepyJoin date: January 2009Posts: 451Downloads:0Uploads:0 Thanks: 94 Thanked: 45 times in 1 posts]

#291830

That may be true… but I have to wonder what to do about it. My computer is new… still all factory settings so yes, it could be a setting… but how do I handle hundreds of viewers each day who may have the same settings. My viewers are mostly in school or senior citizens. Chances are, most have factory settings and I know 92% of my viewers use IE6 and 7. I can’t remotely fix all of their computers. Is there any sort of fix that can go on a template to prevent this?

I may never get my site started let alone finished. I am becoming more afraid of switching from HTML to Joomla everyday. Just so many compatibility issues that I don’t have now. Opera this, IE that, Safari this and that, browser settings, etc etc…. I just don’t know what to think. I don’t even want to think about the problems that will be encountered by my viewers who are still using old versions of AOL and Netscape… there are many. Seniors don’t like change and schools and governement computers seem to rarely upgrade. This could be disaster for me.

[ShannonN Friend ShannonNJoin date: July 2006Posts: 1947Downloads:0Uploads:9 Thanks: 16 Thanked: 172 times in 49 posts]

#291868

imsleepy;112618That may be true… but I have to wonder what to do about it. My computer is new… still all factory settings so yes, it could be a setting… but how do I handle hundreds of viewers each day who may have the same settings. My viewers are mostly in school or senior citizens. Chances are, most have factory settings and I know 92% of my viewers use IE6 and 7. I can’t remotely fix all of their computers. Is there any sort of fix that can go on a template to prevent this?

I may never get my site started let alone finished. I am becoming more afraid of switching from HTML to Joomla everyday. Just so many compatibility issues that I don’t have now. Opera this, IE that, Safari this and that, browser settings, etc etc…. I just don’t know what to think. I don’t even want to think about the problems that will be encountered by my viewers who are still using old versions of AOL and Netscape… there are many. Seniors don’t like change and schools and governement computers seem to rarely upgrade. This could be disaster for me.

I wouldn’t think its a joomla or Ja exclusive thing, as far as I recall most breadcrumbs and back button functions in IE are just a JavaScript (back) call that takes the browser back to its locally cached file of the former page(s)

If you turn off the caching feature in IE or tick the check for new page each time you view it etc options; this is probably going to be a cause of this problem.

As for schools etc still using IE6 just because it come with the dinosaur computer 5 yrs ago .

I volunteer (and study) at a college that also has over 1300 students with 300 plus computers running XP home on a wireless network, and the head I.T technician long ago allowed Firefox to be installed and auto update enabled to overcome the incompatibility that is I.E.

Now is he the only forward thinking I.T dept head of a school? I think you will find more and more schools have Firefox as an alternate browser.

As for the seniors, I been there and agree they wont change

I have dear ‘oldies’ that were dragged kicking and screaming to XP, but still insist on having win 3.1 tiled full screen bkgrounds of that horrid brown weave pattern even though they can have nice piccies etc. and fill the screen with everything dl’d etc 😀

That’s what they had all these yrs etc etc, Where possible I turn on auto updates of IE for them 🙂 or install Firefox and train em, the rest if they want help I tell then to turn on IE update and dl the updates then we can talk

[Michael Casha Friend Michael CashaJoin date: September 2014Posts: 2561Downloads:1Uploads:32 Thanks: 41 Thanked: 119 times in 1 posts]

#292047

Send me an email 🙂

Would love to get the tutorials up and running again but I never got word back to enable the tutorials for members only, so I was never able to launch new tutorials.

[ShannonN Friend ShannonNJoin date: July 2006Posts: 1947Downloads:0Uploads:9 Thanks: 16 Thanked: 172 times in 49 posts]

#292062

MiCCAS;112878Send me an email 🙂

Would love to get the tutorials up and running again but I never got word back to enable the tutorials for members only, so I was never able to launch new tutorials.

Hi MiCCAS
wondered where you were, I’d like to see the tutorials section back , it’d inspire a lot of us to make tutes knowing we didn’t have to host em
Cheers Shannon

[jwellman Friend jwellmanJoin date: April 2008Posts: 543Downloads:0Uploads:6 Thanks: 115 Thanked: 59 times in 21 posts]

#292077

<em>@imsleepy 112618 wrote:</em><blockquote>I know 92% of my viewers use IE6 and 7. </blockquote>
I’m finding the 92% of users still using IE to be a little high. Might I ask where you got your numbers? Here is today’s screenshot totals from my forum. We are no way near as big as JA but from a small community you can see many of the users are slowly converting to other browsers. You might also want to read this article.

Hope it helps a little!
Jess

[imsleepy Friend imsleepyJoin date: January 2009Posts: 451Downloads:0Uploads:0 Thanks: 94 Thanked: 45 times in 1 posts]

#292085

OK… ya got me there. Since midnight my time -9 GMT only about 85% of our viewers were using IE. Still a very high percentage. Just to give you an idea of my viewers, here are the stats since midnight, 7 1/2 hours ago. As you can see, pretty good traffic, these are unique visitors, not page hits. From Nov. to Jan we average more at 7,000 unique visitors per day so I have quite a few months to get this right.Take a look at the number of visitors on 1024×768 resolution, not to mention 800×600. As you can see by the stats, not a very techie crowd. Hence my concerns about all of the compatibility issues. I build for the majority IE, and I now build for 1024×768 resolution which leaves about 1/2 of my visitors scrolling side to side, but I have to make small advances forward somewhere so that was where I advanced a little. People really do have a hard time believing me when I try to explain what sort of viewers we have. They are a hard crowd to build a website for because everything has to be backward compatible.

But, it’s a change I have to figure out how to make. All the time in front of the computer updating this site is crazy. I am so tired that today I accidently dumped the message board. Completely gone… worse yet, I never backed it up. I know better.

This website is my Dad’s pride and joy. One day these guys won’t be around anymore. Can’t let them down.

[jwellman Friend jwellmanJoin date: April 2008Posts: 543Downloads:0Uploads:6 Thanks: 115 Thanked: 59 times in 21 posts]

#292087

You’ve got 45 users who are unable to view your menu in FF because it falls behind the slideshow. :(( While you may be leery of JA’s templates, the small work a rounds that are made (to accommodate all browsers) is minor compared to developing a site that completely revolves around IE. I’m secretly hoping IE is on it’s way out! As are many others.

**Edited to add – Other than the menu issue the rest of the site is awesome. It’s obvious how much work you’ve put into the site.

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