Viewing 15 posts - 1 through 15 (of 17 total)
  • Author
    Posts
  • sanjiovani Friend
    #203197

    K2 items on the bottom of home page are not showing images

    http://bit.ly/1tqYfXW

    Please advise


    1. fashionistas
    jooservices Friend
    #557136

    Hi there,
    # Which template you are using ?
    # Have you checked your using profile included component ? Some of profile do not include component ( for frontpage ).
    # I can’t access your site. Please check it at your side.

    Thank you,
    Viet Vu

    sanjiovani Friend
    #557139

    JA wall

    url is working fine http://bit.ly/1tqYfXW

    jooservices Friend
    #557141

    Hi there,
    Sorry misunderstood your question.
    Would you mind provide your backend access for checking.
    I tried to use your provided information but can’t .

    Thank you,
    Viet Vu

    sanjiovani Friend
    #557145

    just sent you a pm – thanks

    sanjiovani Friend
    #557894

    hello – still awaiting a fix – sent you all site details via pm last week – can you provide a fix as soon as possible – thank you

    jooservices Friend
    #558088

    <em>@sanjiovani 456599 wrote:</em><blockquote>hello – still awaiting a fix – sent you all site details via pm last week – can you provide a fix as soon as possible – thank you</blockquote>

    Hi there,
    Sorry by delayed your issue. Just want to inform that i’m checking it right now.

    Thank you,
    Viet Vu

    jooservices Friend
    #558096

    Hi there,
    Woh ! You have killed me :p
    Your ending items actually are groupSecondary and you configured it to display NO IMAGES. Than … of course no images.
    Please check your K2 configuration.

    Thank you,
    Viet Vu

    sanjiovani Friend
    #558567

    i have checked my k2 items and they all inherit the image settings from the same category

    jooservices Friend
    #558568

    Hi there,
    It’s all about K2 configuration. Please check K2 document for detail.

    https://www.dropbox.com/s/hn0lztcuxmhf9v1/2014-12-13_10-43-19.png?dl=0

    Thank you,
    Viet Vu

    sanjiovani Friend
    #558578

    of course it is a k2 issue but your suggestion still has not fixed the issue – can you actually get the images to publish at the bottom.

    Its been 10 days since i first posted and it still is not fixed

    jooservices Friend
    #558858

    Hi there
    Here is screenshot to confirm about this issue.
    Anyways please wait moment i’ll give you right config for this.

    Thank you,
    Viet Vu


    1. 2014-12-17_10-07-04
    jooservices Friend
    #558861

    Hi there,
    # I’m confirmed this’s K2 issue ( None JA ‘ issues ).
    You can check into helper utilities.php


    $image = 'image'.$params->get($item->itemGroup.'ImgSize');
    $item->image = isset($item->$image) ? $item->$image : '';

    The issue here is param secondaryImgSize return none. That’s why no image render.
    I tried to config it but somehow can’t. I guess some 3rd party else conflict here ( But none JA because i already turned off all JA extensions )
    # There are few ways we can do
    – Hack template to force display image
    – Hack helper to force image return
    # You can also con K2 team about this.

    Thank you,
    Viet Vu

    sanjiovani Friend
    #558869

    i would suggest you hack the template – let me which file you are making the changes – thanks

    jooservices Friend
    #558871

    Hi there,
    It’s not right way but at moment i have not much idea about your K2 issue. You would contact K2 team about this.
    For moment you can patch
    componentscom_k2helpersutilities.php
    adding

    $params->set($item->itemGroup.'ImgSize','XLarge');
    After


    $item->image = isset($item->$image) ? $item->$image : '';

    Line 217

    Once again, i note this’s not right way. But because you have troubles with K2.

    Thank you,
    Viet Vu

Viewing 15 posts - 1 through 15 (of 17 total)

This topic contains 17 replies, has 2 voices, and was last updated by  jooservices 9 years, 11 months ago.

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