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[rhys_daniels Friend rhys_danielsJoin date: November 2008Posts: 218Downloads:0Uploads:60 Thanks: 32 Thanked: 6 times in 1 posts]

#135883

Hi

Does anyone use the Kayako Support Suite? Im trying to integrate it into the template.

What i want to do is scrap the Kayako header and use the header and footer of the JA template.

If anyones tried this then please let me know.

In the mean time can someone point out the start and finish point to the header of JA template & the footer of the JA template.

this will help me a lot with me intergration.

🙂

[Sherlock Friend SherlockJoin date: September 2014Posts: 11453Downloads:0Uploads:88 Thanks: 221 Thanked: 2478 times in 2162 posts]

#281393

Hi rhys_daniels !

You login to admin :
– On right panel , you select Templates >> Manager template
– In Template Categories List , you select general
– A list templates of general category drop down, you select header and footer to edit it.
the best way is copy html code from JA template paste to header and footer of kayako.

1 user says Thank You to Sherlock for this useful post

1. rhys_daniels

[rhys_daniels Friend rhys_danielsJoin date: November 2008Posts: 218Downloads:0Uploads:60 Thanks: 32 Thanked: 6 times in 1 posts]

#281498

<em>@hainn84 93610 wrote:</em><blockquote>Hi rhys_daniels !

You login to admin :
– On right panel , you select Templates >> Manager template
– In Template Categories List , you select general
– A list templates of general category drop down, you select header and footer to edit it.
the best way is copy html code from JA template paste to header and footer of kayako.</blockquote>

Thanks

Ill give it a try and let you know if i receive any problems

[rhys_daniels Friend rhys_danielsJoin date: November 2008Posts: 218Downloads:0Uploads:60 Thanks: 32 Thanked: 6 times in 1 posts]

#281634

<em>@hainn84 93610 wrote:</em><blockquote>Hi rhys_daniels !

You login to admin :
– On right panel , you select Templates >> Manager template
– In Template Categories List , you select general
– A list templates of general category drop down, you select header and footer to edit it.
the best way is copy html code from JA template paste to header and footer of kayako.</blockquote>

Hi Haine

Im having trouble following your information with the path described to find the header and footer.

Im using joomla 1.5 and took a look in template manager but still no joy

Regards
Rhys

[Sherlock Friend SherlockJoin date: September 2014Posts: 11453Downloads:0Uploads:88 Thanks: 221 Thanked: 2478 times in 2162 posts]

#281727

Hi rhys_daniels !

obove info is path in kayako , it isn’t path in joomla.

1 user says Thank You to Sherlock for this useful post

1. rhys_daniels

[rhys_daniels Friend rhys_danielsJoin date: November 2008Posts: 218Downloads:0Uploads:60 Thanks: 32 Thanked: 6 times in 1 posts]

#281799

So where can i get the header and footer of the JA template

Can you point out the:
Start and end of the header &
The start and end of the footer

Cheers Rhys

[Sherlock Friend SherlockJoin date: September 2014Posts: 11453Downloads:0Uploads:88 Thanks: 221 Thanked: 2478 times in 2162 posts]

#281892

Hi rhys_daniels !

You need view html code of JA template then copy it.
header of JA template usually start with following code section :


<!-- BEGIN: HEADER -->
<div id="ja-header" class="clearfix">


and finish with :


</div>
<!-- END: HEADER -->


the footer usually start with :


<!-- BEGIN: FOOTER -->
<div id="ja-footer">


and finish with :


</div>
<!-- END: FOOTER -->


1 user says Thank You to Sherlock for this useful post

1. rhys_daniels

[rhys_daniels Friend rhys_danielsJoin date: November 2008Posts: 218Downloads:0Uploads:60 Thanks: 32 Thanked: 6 times in 1 posts]

#283963

Proved to be a little difficult to implement the JA Header & Footer into Kayako.

Easier solution was to delete the header and footer in Kayako and then use the “Wrapper” module pointing the URL to your helpdesk directory.

Just make sure on the wrapper not to have scrollbars and to have it auto fit. 🙂

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